Fitness Manager
Department: Fitness
Reports To: General Manager / Managing Partner
Job Type: Full-Time
Compensation: Base Salary + Commission + Bonus (Total Potential: $55,000–$75,000+ annually)
About Crunch:
Crunch is a No Judgment Gym that believes in fusing fitness with entertainment. We’re passionate about helping people reach their goals while having fun. Our Fitness Managers lead teams of dedicated personal trainers and help members live stronger, healthier lives.
Position Summary:
The Fitness Manager is responsible for leading the Personal Training department, driving revenue through team performance, and ensuring an outstanding member experience. This leader coaches, develops, and motivates the training staff while managing key business metrics and service quality.
Key Responsibilities:
Leadership & Coaching
- Hire, train, and manage a team of certified personal trainers
- Conduct regular 1-on-1 meetings, team trainings, and performance reviews
- Motivate the team to meet and exceed individual and department goals
Business & Sales Management
- Achieve monthly personal training revenue goals (individual & team)
- Track key performance indicators: sessions serviced, sales conversion, retention
- Support trainers in delivering compelling consultations and sales presentations
- Drive new business through outreach, events, and member engagement
Operations & Scheduling
- Manage trainer schedules to optimize floor coverage and member support
- Ensure team follows all operational policies and safety standards
- Oversee onboarding and programming for new training clients
Member Experience
- Monitor training session quality and customer satisfaction
- Act as a resource for members with fitness questions or concerns
- Address complaints or rescheduling issues promptly and professionally
Qualifications:
- 2+ years of fitness industry or management experience preferred
- Current nationally recognized Personal Training certification (NASM, ACE, ISSA, etc.)
- CPR/AED Certification (or willing to obtain)
- Proven leadership and sales abilities
- Strong communication, coaching, and organizational skills
- Passion for fitness and commitment to member success
Perks & Benefits:
- Base salary plus commission and bonus opportunities
- Free Crunch membership
- Discounts on certifications and continuing education
- Health and wellness benefits (eligibility may vary)
- Growth opportunities within a fast-expanding brand
Crunch is an Equal Opportunity Employer
We value diversity and believe in a workplace where everyone can be their authentic selves. All qualified applicants are encouraged to apply.
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Frequently Asked Questions
Fitness management in Broadview sees steady demand due to growing health awareness. However, competition can be moderate, with candidates often needing certifications like NASM or ACE. Local gyms, including Crunch Fitness, seek leaders who combine coaching skills with sales acumen to stand out in this market.
Gyms around Broadview typically favor nationally recognized certifications such as NASM, ACE, or ISSA for fitness managers. CPR/AED certification is also frequently required or encouraged, emphasizing safety and professionalism, which strengthens a candidate’s appeal in the local fitness industry.
Starting as a Fitness Manager opens pathways toward regional management, director roles, or specialized fitness consultancy. Leadership experience combined with sales success often leads to expanded responsibilities or opportunities at larger fitness chains or corporate wellness programs.
Exceptional Fitness Managers excel in motivating personal training teams, driving revenue growth, and delivering member satisfaction. Strong communication, strategic scheduling, and hands-on coaching abilities are key differentiators that promote both business success and client retention.
Managing staff schedules and maintaining high-quality training sessions require constant attention. Additionally, balancing sales targets with member engagement, resolving complaints, and ensuring operational safety standards demands adaptive leadership and multitasking skills.
Crunch Fitness promotes a no-judgment culture blending entertainment with fitness, creating a unique environment that encourages fun alongside results. Fitness Managers here are tasked with fostering team motivation and member loyalty in a lively, inclusive atmosphere, setting it apart from traditional gyms.
Crunch Fitness offers a career ladder that includes roles like General Manager or Regional Director. Managers demonstrating leadership and achieving sales goals often benefit from internal promotions, additional training discounts, and expanded responsibilities within this fast-growing brand.
Fitness Managers at Crunch Fitness in Broadview can expect a total compensation ranging from $55,000 to $75,000 or more annually. This includes a base salary supplemented by commissions and bonuses tied to personal training revenue and team performance.