NexlintoFitness Manager
Company : Crunch Fitness
Location : Downers Grove, IL, 60515
Job Type : Full Time
Date Posted : 4 February 2026
Fitness Manager
Department: Fitness
Reports To: General Manager / Managing Partner
Job Type: Full-Time
Compensation: Base Salary + Commission + Bonus (Total Potential: $55,000–$75,000+ annually)
About Crunch:
Crunch is a No Judgment Gym that believes in fusing fitness with entertainment. We’re passionate about helping people reach their goals while having fun. Our Fitness Managers lead teams of dedicated personal trainers and help members live stronger, healthier lives.
Position Summary:
The Fitness Manager is responsible for leading the Personal Training department, driving revenue through team performance, and ensuring an outstanding member experience. This leader coaches, develops, and motivates the training staff while managing key business metrics and service quality.
Key Responsibilities:
Leadership & Coaching
- Hire, train, and manage a team of certified personal trainers
- Conduct regular 1-on-1 meetings, team trainings, and performance reviews
- Motivate the team to meet and exceed individual and department goals
Business & Sales Management
- Achieve monthly personal training revenue goals (individual & team)
- Track key performance indicators: sessions serviced, sales conversion, retention
- Support trainers in delivering compelling consultations and sales presentations
- Drive new business through outreach, events, and member engagement
Operations & Scheduling
- Manage trainer schedules to optimize floor coverage and member support
- Ensure team follows all operational policies and safety standards
- Oversee onboarding and programming for new training clients
Member Experience
- Monitor training session quality and customer satisfaction
- Act as a resource for members with fitness questions or concerns
- Address complaints or rescheduling issues promptly and professionally
Qualifications:
- 2+ years of fitness industry or management experience preferred
- Current nationally recognized Personal Training certification (NASM, ACE, ISSA, etc.)
- CPR/AED Certification (or willing to obtain)
- Proven leadership and sales abilities
- Strong communication, coaching, and organizational skills
- Passion for fitness and commitment to member success
Perks & Benefits:
- Base salary plus commission and bonus opportunities
- Free Crunch membership
- Discounts on certifications and continuing education
- Health and wellness benefits (eligibility may vary)
- Growth opportunities within a fast-expanding brand
Crunch is an Equal Opportunity Employer
We value diversity and believe in a workplace where everyone can be their authentic selves. All qualified applicants are encouraged to apply.
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Frequently Asked Questions
A fitness manager in Downers Grove plays a critical role in member retention by tailoring personal training programs and fostering a motivating environment. Understanding local fitness trends and member preferences helps boost engagement, enhancing long-term loyalty within the Crunch Fitness community.
Illinois fitness employers often favor nationally recognized certifications like NASM, ACE, or ISSA for fitness managers to ensure high standards. Holding CPR/AED certification is also highly recommended to comply with local safety regulations and boost your employability.
Beyond personal training expertise, a standout fitness manager excels in team leadership, sales strategy, and operational oversight. These skills drive revenue growth and improve client satisfaction, setting them apart from fitness consultants or trainers focused solely on workouts.
Fitness managers can advance to regional manager or fitness director roles by honing leadership abilities, mastering business metrics, and expanding their network. Crunch Fitness’s expanding brand offers opportunities to lead multiple locations or specialize in fitness program development.
Crunch Fitness emphasizes a 'no judgment' environment blending fun with fitness. This culture encourages fitness managers to foster an inclusive team atmosphere, focus on member enjoyment during training, and creatively engage clients to achieve their health goals.
Crunch Fitness prioritizes entertainment and member experience more than traditional gyms, requiring fitness managers to integrate creative outreach and motivational coaching. This contrasts with other clubs where the focus might lean heavily on strict training metrics or sales quotas.
Fitness managers in Downers Grove typically earn between $55,000 and $75,000 annually, including base salary plus commission and bonuses. This range reflects the region’s cost of living and competitive fitness market, with opportunities for earning more through sales performance.
The Chicago suburbs show moderate demand for fitness managers, with several gyms expanding post-pandemic. While competition exists, candidates with leadership experience and certifications stand out, especially those familiar with community engagement and sales-driven environments.
Managing trainer schedules requires balancing optimal floor coverage with individual availability, member peak times, and special events. Fitness managers must also adapt quickly to last-minute cancellations while maintaining high service quality and staff motivation.
Fitness managers monitor metrics such as session counts, sales conversion rates, and client retention to assess team effectiveness. These KPIs guide coaching efforts and business strategies, ensuring personal training services meet revenue targets and member satisfaction goals.