Fitness Manager
Department: Fitness
Reports To: General Manager / Managing Partner
Job Type: Full-Time
Compensation: Base Salary + Commission + Bonus (Total Potential: $55,000–$75,000+ annually)
About Crunch:
Crunch is a No Judgment Gym that believes in fusing fitness with entertainment. We’re passionate about helping people reach their goals while having fun. Our Fitness Managers lead teams of dedicated personal trainers and help members live stronger, healthier lives.
Position Summary:
The Fitness Manager is responsible for leading the Personal Training department, driving revenue through team performance, and ensuring an outstanding member experience. This leader coaches, develops, and motivates the training staff while managing key business metrics and service quality.
Key Responsibilities:
Leadership & Coaching
- Hire, train, and manage a team of certified personal trainers
- Conduct regular 1-on-1 meetings, team trainings, and performance reviews
- Motivate the team to meet and exceed individual and department goals
Business & Sales Management
- Achieve monthly personal training revenue goals (individual & team)
- Track key performance indicators: sessions serviced, sales conversion, retention
- Support trainers in delivering compelling consultations and sales presentations
- Drive new business through outreach, events, and member engagement
Operations & Scheduling
- Manage trainer schedules to optimize floor coverage and member support
- Ensure team follows all operational policies and safety standards
- Oversee onboarding and programming for new training clients
Member Experience
- Monitor training session quality and customer satisfaction
- Act as a resource for members with fitness questions or concerns
- Address complaints or rescheduling issues promptly and professionally
Qualifications:
- 2+ years of fitness industry or management experience preferred
- Current nationally recognized Personal Training certification (NASM, ACE, ISSA, etc.)
- CPR/AED Certification (or willing to obtain)
- Proven leadership and sales abilities
- Strong communication, coaching, and organizational skills
- Passion for fitness and commitment to member success
Perks & Benefits:
- Base salary plus commission and bonus opportunities
- Free Crunch membership
- Discounts on certifications and continuing education
- Health and wellness benefits (eligibility may vary)
- Growth opportunities within a fast-expanding brand
Crunch is an Equal Opportunity Employer
We value diversity and believe in a workplace where everyone can be their authentic selves. All qualified applicants are encouraged to apply.
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Frequently Asked Questions
Dobbs Ferry's fitness scene is growing steadily, with increasing demand for skilled fitness managers. Competition can be moderate due to the area's appeal and Crunch Fitness's brand presence. Candidates with strong leadership and sales capabilities often stand out in this market.
Employers near Dobbs Ferry typically favor nationally recognized credentials like NASM, ACE, or ISSA for fitness managers. CPR/AED certification is also essential or expected to be obtained promptly, ensuring safety standards align with local regulations.
Showcasing leadership, sales acumen, and effective team coaching is crucial for Fitness Manager roles. Additionally, strong organizational skills and the ability to drive revenue through performance metrics will boost your candidacy significantly.
Fitness Managers often advance to regional management, fitness director roles, or broader operations leadership within fitness chains. Gaining experience in revenue growth, staff development, and multi-site management can open doors to executive careers.
Beyond overseeing personal training, Fitness Managers juggle scheduling, sales performance tracking, team motivation, and member satisfaction. They are pivotal in orchestrating outreach events and ensuring operational policies are strictly followed.
Crunch Fitness promotes a fun, no-judgment culture where Fitness Managers can lead dynamic teams and innovate member engagement. The role includes perks like free memberships, educational discounts, and growth in a fast-expanding, entertainment-focused gym environment.
Crunch Fitness offers Fitness Managers a mix of base salary plus commission and bonuses, with total earnings ranging from $55,000 to $75,000+ annually. This blend rewards both leadership and sales success in a vibrant fitness market.
Fitness Managers at Crunch are expected to hire and coach certified trainers, conduct performance reviews, and foster motivation. Leadership here focuses on developing team potential while aligning with company goals to enhance member experiences.
Balancing revenue targets with maintaining high-quality member services can be demanding. Fitness Managers must also coordinate schedules efficiently, manage diverse trainer capabilities, and respond swiftly to member concerns in a dynamic gym environment.