Fitness Manager
Department: Fitness
Reports To: General Manager / Managing Partner
Job Type: Full-Time
Compensation: Base Salary + Commission + Bonus (Total Potential: $55,000–$75,000+ annually)
About Crunch:
Crunch is a No Judgment Gym that believes in fusing fitness with entertainment. We’re passionate about helping people reach their goals while having fun. Our Fitness Managers lead teams of dedicated personal trainers and help members live stronger, healthier lives.
Position Summary:
The Fitness Manager is responsible for leading the Personal Training department, driving revenue through team performance, and ensuring an outstanding member experience. This leader coaches, develops, and motivates the training staff while managing key business metrics and service quality.
Key Responsibilities:
Leadership & Coaching
- Hire, train, and manage a team of certified personal trainers
- Conduct regular 1-on-1 meetings, team trainings, and performance reviews
- Motivate the team to meet and exceed individual and department goals
Business & Sales Management
- Achieve monthly personal training revenue goals (individual & team)
- Track key performance indicators: sessions serviced, sales conversion, retention
- Support trainers in delivering compelling consultations and sales presentations
- Drive new business through outreach, events, and member engagement
Operations & Scheduling
- Manage trainer schedules to optimize floor coverage and member support
- Ensure team follows all operational policies and safety standards
- Oversee onboarding and programming for new training clients
Member Experience
- Monitor training session quality and customer satisfaction
- Act as a resource for members with fitness questions or concerns
- Address complaints or rescheduling issues promptly and professionally
Qualifications:
- 2+ years of fitness industry or management experience preferred
- Current nationally recognized Personal Training certification (NASM, ACE, ISSA, etc.)
- CPR/AED Certification (or willing to obtain)
- Proven leadership and sales abilities
- Strong communication, coaching, and organizational skills
- Passion for fitness and commitment to member success
Perks & Benefits:
- Base salary plus commission and bonus opportunities
- Free Crunch membership
- Discounts on certifications and continuing education
- Health and wellness benefits (eligibility may vary)
- Growth opportunities within a fast-expanding brand
Crunch is an Equal Opportunity Employer
We value diversity and believe in a workplace where everyone can be their authentic selves. All qualified applicants are encouraged to apply.
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Frequently Asked Questions
Staten Island's fitness management scene sees steady demand, especially for leaders skilled in team motivation and sales. Local gyms value managers who bring both operational expertise and a genuine passion for member engagement, making the competition focused on experience and leadership style rather than just certifications.
In Staten Island, employers often prioritize nationally recognized certifications like NASM, ACE, or ISSA for fitness managers. CPR/AED certification is also commonly required or encouraged to ensure safety compliance and member trust within fitness facilities.
Fitness Managers typically excel in strategic team coaching, revenue-driving sales skills, and operational oversight. Unlike coordinators, they take ownership of departmental goals, staff development, and broader business metrics, positioning themselves as pivotal figures in gym success.
Top skills include effective communication, motivational leadership, sales acumen, and strong organizational abilities. Mastery of scheduling, client retention strategies, and performance analytics also elevates a candidate’s suitability for managerial duties in fitness environments.
Fitness Managers balance administrative responsibilities like staff scheduling and revenue tracking with leadership tasks. Coaches focus more on direct client training. Managers orchestrate the team's overall success, ensuring seamless operations and high-quality member experiences.
Crunch Fitness blends fitness with entertainment, so managers here foster a lively, no-judgment culture while driving team performance. The role combines dynamic leadership with creative member engagement strategies, differentiating it from more traditional gym management positions.
The position offers a base salary supplemented by commission and bonuses, with total earnings typically ranging from $55,000 to $75,000+ annually. This blend rewards not just leadership but also successful sales and client retention efforts within the team.
Crunch provides growth opportunities through continuous education discounts, leadership training, and a fast-expanding brand environment. Fitness Managers can advance by enhancing team performance, mastering sales strategies, and contributing to operational excellence within the company.
Managing diverse trainer schedules for optimal floor coverage, maintaining high member satisfaction, and consistently meeting revenue targets are key challenges. Navigating local competition and adapting to member preferences in Staten Island also require strategic problem-solving.
Most Fitness Manager roles in Staten Island, including at Crunch Fitness, are full-time with structured hours to oversee daily operations and team management. However, some flexibility may exist to accommodate events, member needs, or staff training sessions.