Fitness Manager
Department: Fitness
Reports To: General Manager / Managing Partner
Job Type: Full-Time
Compensation: Base Salary + Commission + Bonus (Total Potential: $55,000–$75,000+ annually)
About Crunch:
Crunch is a No Judgment Gym that believes in fusing fitness with entertainment. We’re passionate about helping people reach their goals while having fun. Our Fitness Managers lead teams of dedicated personal trainers and help members live stronger, healthier lives.
Position Summary:
The Fitness Manager is responsible for leading the Personal Training department, driving revenue through team performance, and ensuring an outstanding member experience. This leader coaches, develops, and motivates the training staff while managing key business metrics and service quality.
Key Responsibilities:
Leadership & Coaching
- Hire, train, and manage a team of certified personal trainers
- Conduct regular 1-on-1 meetings, team trainings, and performance reviews
- Motivate the team to meet and exceed individual and department goals
Business & Sales Management
- Achieve monthly personal training revenue goals (individual & team)
- Track key performance indicators: sessions serviced, sales conversion, retention
- Support trainers in delivering compelling consultations and sales presentations
- Drive new business through outreach, events, and member engagement
Operations & Scheduling
- Manage trainer schedules to optimize floor coverage and member support
- Ensure team follows all operational policies and safety standards
- Oversee onboarding and programming for new training clients
Member Experience
- Monitor training session quality and customer satisfaction
- Act as a resource for members with fitness questions or concerns
- Address complaints or rescheduling issues promptly and professionally
Qualifications:
- 2+ years of fitness industry or management experience preferred
- Current nationally recognized Personal Training certification (NASM, ACE, ISSA, etc.)
- CPR/AED Certification (or willing to obtain)
- Proven leadership and sales abilities
- Strong communication, coaching, and organizational skills
- Passion for fitness and commitment to member success
Perks & Benefits:
- Base salary plus commission and bonus opportunities
- Free Crunch membership
- Discounts on certifications and continuing education
- Health and wellness benefits (eligibility may vary)
- Growth opportunities within a fast-expanding brand
Crunch is an Equal Opportunity Employer
We value diversity and believe in a workplace where everyone can be their authentic selves. All qualified applicants are encouraged to apply.
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Frequently Asked Questions
Albany's fitness sector sees moderate demand for fitness managers, with growing gyms like Crunch Fitness expanding. Candidates with leadership skills and personal training certifications often stand out, as local clubs seek professionals who can boost member retention and sales in a community-focused environment.
Employers in Albany and the greater Bay Area typically favor nationally recognized certifications such as NASM, ACE, or ISSA for fitness managers. Additionally, CPR/AED certification is often required or encouraged to ensure safety compliance in high-traffic gyms.
Managing a fitness team involves guiding personal trainers, optimizing schedules, and driving revenue by enhancing sales techniques. The role also demands maintaining excellent member experiences through quality session oversight and resolving any client concerns effectively.
Developing strong sales management, team coaching, and strategic planning skills is essential. Fitness Managers who master revenue tracking and staff development often move up to regional or general manager positions within fitness chains or corporate wellness programs.
Days often blend administrative tasks like scheduling and KPI monitoring with direct engagement—coaching trainers, conducting sales meetings, and addressing member feedback to ensure high service standards and business growth.
Crunch Fitness promotes a dynamic atmosphere, so managers play a part in motivating trainers to create engaging sessions. This unique culture encourages blending fun with workouts, aiming to foster member motivation and long-term retention.
Fitness Managers at Crunch Fitness in Albany typically earn between $55,000 and $75,000 annually, combining base salary, commissions, and performance bonuses. This structure rewards leadership and sales success within a fast-growing gym environment.
Yes, Crunch Fitness supports career development by providing discounts on certifications and continuing education, alongside potential promotions within their expanding network of clubs, ideal for ambitious fitness professionals.