NexlintoFitness Manager
Company : Crunch Fitness
Location : White Plains, NY, 10606
Job Type : Full Time
Date Posted : 6 February 2026
Fitness Manager
Department: Fitness
Reports To: General Manager / Managing Partner
Job Type: Full-Time
Compensation: Base Salary + Commission + Bonus (Total Potential: $55,000–$75,000+ annually)
About Crunch:
Crunch is a No Judgment Gym that believes in fusing fitness with entertainment. We’re passionate about helping people reach their goals while having fun. Our Fitness Managers lead teams of dedicated personal trainers and help members live stronger, healthier lives.
Position Summary:
The Fitness Manager is responsible for leading the Personal Training department, driving revenue through team performance, and ensuring an outstanding member experience. This leader coaches, develops, and motivates the training staff while managing key business metrics and service quality.
Key Responsibilities:
Leadership & Coaching
- Hire, train, and manage a team of certified personal trainers
- Conduct regular 1-on-1 meetings, team trainings, and performance reviews
- Motivate the team to meet and exceed individual and department goals
Business & Sales Management
- Achieve monthly personal training revenue goals (individual & team)
- Track key performance indicators: sessions serviced, sales conversion, retention
- Support trainers in delivering compelling consultations and sales presentations
- Drive new business through outreach, events, and member engagement
Operations & Scheduling
- Manage trainer schedules to optimize floor coverage and member support
- Ensure team follows all operational policies and safety standards
- Oversee onboarding and programming for new training clients
Member Experience
- Monitor training session quality and customer satisfaction
- Act as a resource for members with fitness questions or concerns
- Address complaints or rescheduling issues promptly and professionally
Qualifications:
- 2+ years of fitness industry or management experience preferred
- Current nationally recognized Personal Training certification (NASM, ACE, ISSA, etc.)
- CPR/AED Certification (or willing to obtain)
- Proven leadership and sales abilities
- Strong communication, coaching, and organizational skills
- Passion for fitness and commitment to member success
Perks & Benefits:
- Base salary plus commission and bonus opportunities
- Free Crunch membership
- Discounts on certifications and continuing education
- Health and wellness benefits (eligibility may vary)
- Growth opportunities within a fast-expanding brand
Crunch is an Equal Opportunity Employer
We value diversity and believe in a workplace where everyone can be their authentic selves. All qualified applicants are encouraged to apply.
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Frequently Asked Questions
Fitness Managers often enhance leadership capabilities by actively coaching their teams, conducting performance reviews, and motivating staff towards shared revenue and service goals. This role hones communication, team-building, and decision-making skills critical for advancing in fitness management careers.
Managing daily operations involves balancing trainer schedules, resolving member concerns swiftly, and ensuring service quality. Fitness Managers must juggle motivating staff and hitting sales targets while maintaining a welcoming environment, which requires strong multitasking and problem-solving skills.
Certifications like NASM, ACE, or ISSA are highly respected and can boost credibility. CPR/AED certification is also essential for safety compliance. These qualifications not only improve coaching techniques but also support leadership roles within fitness facilities.
At Crunch Fitness, Managers lead with an emphasis on fun and inclusivity, fostering a no-judgment culture. They integrate entertainment with fitness, encouraging teams to exceed goals while creating engaging member experiences that differ from traditional gym environments.
Crunch offers growth opportunities within its expanding brand, including ongoing education discounts and leadership development. Managers benefit from a supportive culture focused on continuous learning and advancement tailored to fitness management professionals.
Fitness Managers in White Plains, NY, can expect total earnings between $55,000 and $75,000 or more annually, combining base salary, commissions, and bonuses. This reflects local market rates for fitness leadership roles within competitive gym chains.
Yes, White Plains' fitness market is competitive with thriving wellness interest. Managers must adapt to diverse member needs and local lifestyle trends while navigating scheduling complexities influenced by commuter patterns and gym usage peaks.
Given the dense concentration of gyms and health clubs, New York metro area Fitness Manager roles attract many qualified candidates. Success often hinges on proven leadership, sales performance, and certifications that distinguish applicants in this busy market.
Effective Fitness Managers demonstrate strong communication, motivational skills, and the ability to conduct insightful performance reviews. They foster a collaborative environment that drives team success and ensures high client satisfaction within fitness departments.
Crunch Fitness Managers integrate sales targets organically by coaching trainers to deliver persuasive consultations without compromising personalized service. This balance ensures revenue growth while maintaining a supportive atmosphere that enhances member retention.