Fitness Manager
Department: Fitness
Reports To: General Manager / Managing Partner
Job Type: Full-Time
Compensation: Base Salary + Commission + Bonus (Total Potential: $55,000–$75,000+ annually)
About Crunch:
Crunch is a No Judgment Gym that believes in fusing fitness with entertainment. We’re passionate about helping people reach their goals while having fun. Our Fitness Managers lead teams of dedicated personal trainers and help members live stronger, healthier lives.
Position Summary:
The Fitness Manager is responsible for leading the Personal Training department, driving revenue through team performance, and ensuring an outstanding member experience. This leader coaches, develops, and motivates the training staff while managing key business metrics and service quality.
Key Responsibilities:
Leadership & Coaching
- Hire, train, and manage a team of certified personal trainers
- Conduct regular 1-on-1 meetings, team trainings, and performance reviews
- Motivate the team to meet and exceed individual and department goals
Business & Sales Management
- Achieve monthly personal training revenue goals (individual & team)
- Track key performance indicators: sessions serviced, sales conversion, retention
- Support trainers in delivering compelling consultations and sales presentations
- Drive new business through outreach, events, and member engagement
Operations & Scheduling
- Manage trainer schedules to optimize floor coverage and member support
- Ensure team follows all operational policies and safety standards
- Oversee onboarding and programming for new training clients
Member Experience
- Monitor training session quality and customer satisfaction
- Act as a resource for members with fitness questions or concerns
- Address complaints or rescheduling issues promptly and professionally
Qualifications:
- 2+ years of fitness industry or management experience preferred
- Current nationally recognized Personal Training certification (NASM, ACE, ISSA, etc.)
- CPR/AED Certification (or willing to obtain)
- Proven leadership and sales abilities
- Strong communication, coaching, and organizational skills
- Passion for fitness and commitment to member success
Perks & Benefits:
- Base salary plus commission and bonus opportunities
- Free Crunch membership
- Discounts on certifications and continuing education
- Health and wellness benefits (eligibility may vary)
- Growth opportunities within a fast-expanding brand
Crunch is an Equal Opportunity Employer
We value diversity and believe in a workplace where everyone can be their authentic selves. All qualified applicants are encouraged to apply.
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Frequently Asked Questions
Thriving as a fitness manager involves strong communication, motivational skills, and the ability to coach personal trainers effectively. Leadership that blends empathy and results-driven strategies helps elevate team performance while enhancing member satisfaction in dynamic fitness settings.
Orland Park’s community values personalized fitness experiences, so managers often focus on building close member relationships and local outreach. The area's growing fitness culture demands hands-on leadership and adaptability to balance diverse member needs and competitive gym offerings.
Fitness managers often advance to roles like general manager, regional fitness director, or wellness program developer. Gaining expertise in sales management, team leadership, and operational oversight opens doors to executive positions within gym chains or corporate wellness sectors.
Crunch Fitness emphasizes a fun, inclusive atmosphere, so their fitness managers focus heavily on fostering a no-judgment culture alongside driving sales. This approach requires balancing entertainment elements with serious fitness coaching to engage members effectively.
Crunch offers fitness managers competitive compensation with base salary plus commissions and bonuses. They provide perks like free gym membership and certification discounts, fostering ongoing professional development and incentivizing managers to build strong, motivated training teams.
Fitness managers at Crunch Fitness in Orland Park can anticipate earning between $55,000 and $75,000 or more annually, combining base salary with commissions and bonuses. This competitive compensation reflects the leadership and sales responsibilities inherent in the position.
National certifications like NASM, ACE, or ISSA are highly valued locally, alongside CPR/AED credentials. These certifications demonstrate expertise and credibility, positioning fitness managers as knowledgeable leaders within Orland Park’s fitness industry.
Balancing trainer schedules, maintaining service quality, and achieving sales targets are common hurdles. Managers must also resolve member concerns promptly, keep trainers motivated, and adapt to fluctuating gym traffic to ensure smooth operations and member satisfaction.
Crunch fitness managers lead by coaching trainers to excel in consultations and sales, while fostering a supportive environment that encourages member engagement. This dual focus on performance and personalized service helps boost revenue without compromising member satisfaction.
Crunch blends fitness with entertainment, so managers prioritize creating a lively, judgment-free culture. Unlike traditional gyms, this role demands creativity in member engagement and a strong emphasis on team morale alongside typical operational and sales duties.