Job Description
An Assistant Shop Manager is a hands-on leader who helps drive daily shop operations, deliver outstanding customer service, and support team development in a fast-paced automotive service environment. The Assistant Shop Manager plays a key role in ensuring vehicles are serviced efficiently, customers are satisfied, and team members are working safely and productively. This role combines leadership, operations, and light automotive service responsibilities, making the Assistant Shop Manager essential to shop success.
As an Assistant Shop Manager, you help oversee workflow, coach team members, and maintain service quality standards. The Assistant Shop Manager steps into leadership duties when the Shop Manager is unavailable, ensuring smooth operations and a positive customer experience. A successful Assistant Shop Manager is energetic, customer-focused, and motivated to grow within a performance-driven culture. Paid training is provided, so prior automotive experience is helpful but not required.
Key Responsibilities:
The Assistant Shop Manager will
Provide excellent customer service and process service payments
Support daily shop operations and run the floor during busy periods
Ensure each vehicle service is completed accurately and safely
Assist with opening and closing procedures
Monitor, count, and adjust inventory levels
Train and mentor new team members
Perform oil changes, filter replacements, and light vehicle maintenance
Maintain cleanliness of service bays, office areas, and customer spaces
Ensure safety procedures and service standards are followed
What You'll Gain:
Paid training and skill development
Competitive hourly pay plus bonus opportunities
Free oil changes as an employee perk
Paid time off for eligible employees
Health, vision, and dental insurance options
401(k) company match
Fast-track advancement opportunities
Requirements and Qualifications:
To succeed as an Assistant Shop Manager, candidates must
Be able to lift up to 50 pounds
Safely move in and out of a shallow service pit
Stand, walk, bend, and perform physical tasks for extended periods
Work in hot or cold conditions when needed
Have reliable transportation
Demonstrate leadership potential, teamwork, and a positive attitude
The Assistant Shop Manager role offers a strong pathway to leadership in automotive service. If you enjoy working with people, leading teams, and gaining hands-on technical skills, this opportunity provides growth, stability, and career momentum.
Recent Jobs
Jobseekers are also searching for
Popular Searches for Oil Change Assistant Manager
Frequently Asked Questions
Novi's automotive sector shows steady demand for leadership roles like Oil Change Assistant Manager, driven by local shops and brands such as Driven Brands. Compared to entry-level tech roles, managerial positions offer greater stability, reflecting the area's growing service industry and the necessity for skilled supervisors.
Michigan's seasonal extremes require Assistant Managers to adapt shop workflows efficiently, balancing indoor service bays with fluctuating vehicle maintenance demands. Handling cold winters and hot summers impacts scheduling, safety protocols, and inventory management, making flexibility and proactive planning key.
Exceptional multitasking, leadership under pressure, and customer engagement skills set standout Assistant Managers apart. Proficiency in coordinating teams during busy periods, alongside hands-on oil change expertise, is highly valued within Novi's competitive automotive service landscape.
Many leverage the Assistant Manager role as a springboard toward full Shop Manager or Operations Manager roles within automotive service chains. The combination of team leadership, operational oversight, and technical skills gained supports advancement into broader management or franchise ownership.
Driven Brands emphasizes paid training and continuous skill development for its Assistant Managers, coupling competitive pay with bonuses and benefits. Their culture encourages upward mobility, rewarding leadership potential and performance, which helps retain motivated employees in a fast-paced environment.
Driven Brands combines hands-on service duties with leadership responsibilities, creating a dynamic role that includes perks like free oil changes and 401(k) matching. Their emphasis on safety standards and team mentorship fosters a supportive workplace culture unique to their Novi locations.
Assistant Managers in Novi generally earn between $18 and $24 per hour, with bonus opportunities enhancing total compensation. Benefits such as health insurance, paid time off, and retirement matching contribute to a competitive package in the automotive service sector.
While prior automotive certifications aren't mandatory, possessing an ASE certification or similar credentials can improve credibility and advancement chances. Local employers appreciate candidates who demonstrate commitment to technical excellence and safety compliance in Michigan's service industry.
The role involves frequent standing, lifting up to 50 pounds, and navigating service pits, requiring stamina and physical fitness. Balancing these tasks with leadership duties means managing energy efficiently to maintain safety and productivity throughout long shifts.
Driven Brands looks for proactive problem-solving, effective team coaching, and clear communication skills. Assistant Managers must ensure smooth operations during peak times and uphold customer satisfaction, embodying a hands-on leadership style that prioritizes safety and efficiency.