NexlintoAssistant General Manager
Company : Crunch Fitness
Location : Kalamazoo, MI, 49004
Job Type : Full Time / Part Time
Date Posted : 9 February 2026
About Us:
Crunch Fitness is a gym that believes in making serious exercise fun by combining fitness and entertainment under our "No Judgments" philosophy. With 45+ locations and more on the way, Crunch is one of the fastest-growing fitness brands in the country. Our clubs feature state-of-the-art cardio and strength training equipment, group classes like Zumba and Yoga Body Sculpt, and a welcoming, high-energy environment.
Position Summary:
We are seeking an Assistant General Manager (AGM) to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.
Key Responsibilities:
- Support the General Manager in overseeing daily operations and sales performance.
- Recruit, hire, train, and develop a high-performing sales team.
- Drive revenue growth through memberships, personal training sales, and local outreach initiatives.
- Deliver exceptional customer service and ensure member satisfaction.
- Manage scheduling, reporting, and compliance requirements.
- Actively participate in community and local marketing efforts to generate leads.
- Maintain a positive, energetic, and team-oriented culture.
Qualifications:
- Proven track record in sales and customer service.
- Experience leading and developing a team.
- Strong communication, organizational, and time-management skills.
- Competitive, outgoing, and motivated personality.
- Ability to work evenings and weekends (Friday-Tuesday schedule).
- Passion for fitness and professional growth.
Compensation & Benefits:
- Monthly bonus potential of $1,000+
- Commission on personal training package sales
- Health benefits
- 401(k) (after 1 year)
- Free Crunch Fitness membership
- Exciting, team-oriented work environment
- Career growth opportunities in a rapidly expanding company
Why Join Us:
At Crunch, working here is more than just a job - it's a chance to inspire others, achieve your own career goals, and grow in a supportive, fun environment. If you’re ready to bring energy, passion, and leadership to the fitness industry, we’d love to have you on our team.
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Frequently Asked Questions
Success in an Assistant General Manager role at a fitness center like Crunch Fitness relies on strong motivational skills, effective communication, and adaptability. Being able to energize staff, manage diverse teams, and maintain high service standards ensures smooth daily operations and member satisfaction.
In Kalamazoo, the Assistant General Manager role often requires closer community engagement and a hands-on approach due to the city’s tight-knit market. Unlike bigger cities, local networking and personalized member outreach can significantly influence membership growth and brand loyalty.
Crunch Fitness offers growth opportunities where an Assistant General Manager can advance to General Manager or regional leadership roles. Emphasis on performance, sales leadership, and operational excellence paves the way for career progression in the expanding fitness industry.
In Kalamazoo, Assistant General Managers commonly receive a base salary supplemented by bonuses tied to membership sales and personal training revenue. This structure motivates strong sales efforts while providing financial stability, aligning with Crunch Fitness’s performance-driven culture.
While no strict certifications are mandatory, credentials in fitness management, sales, or customer service greatly enhance candidacy in Kalamazoo. Knowledge of local health regulations and community fitness trends can also give applicants an edge in this market.
Crunch Fitness’s 'no judgments' philosophy fosters a vibrant, inclusive atmosphere. An Assistant General Manager here not only manages operations but champions a fun, energetic environment, balancing serious fitness goals with entertainment and member engagement unlike more traditional gyms.
Balancing aggressive sales targets with authentic member relationships is crucial. Crunch’s diverse class offerings and community events require creative marketing strategies and motivational leadership to convert local interest into committed memberships.
Joining during Crunch’s rapid growth phase means exposure to innovative fitness trends and career mobility. Kalamazoo AGMs benefit from increasing brand visibility, new club openings, and dynamic team environments offering fresh leadership challenges and rewards.
Assistant General Managers focus heavily on operational support, sales team development, and member experience, while General Managers oversee broader strategic decisions. AGMs handle scheduling, reporting, and local outreach, acting as the operational backbone of the club.
Crunch Fitness encourages AGMs in Kalamazoo to engage directly with community events and local marketing, reflecting regional preferences. This localized approach enhances membership drives and fosters stronger connections than a one-size-fits-all model.