Job Title: Assistant General Manager
About Us:
Crunch Fitness is a gym that believes in making serious exercise fun by combining fitness and entertainment under our “No Judgments” philosophy. With 45+ locations and more on the way, Crunch is one of the fastest-growing fitness brands in the country. Our clubs feature state-of-the-art cardio and strength training equipment, group classes like Zumba and Yoga Body Sculpt, and a welcoming, high-energy environment.
Position Summary:
We are seeking an Assistant General Manager (AGM) to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.
Key Responsibilities:
- Support the General Manager in overseeing daily operations and sales performance.
- Recruit, hire, train, and develop a high-performing sales team.
- Drive revenue growth through memberships, personal training sales, and local outreach initiatives.
- Deliver exceptional customer service and ensure member satisfaction.
- Manage scheduling, reporting, and compliance requirements.
- Actively participate in community and local marketing efforts to generate leads.
- Maintain a positive, energetic, and team-oriented culture.
Qualifications:
- Proven track record in sales and customer service.
- Experience leading and developing a team.
- Strong communication, organizational, and time-management skills.
- Competitive, outgoing, and motivated personality.
- Ability to work evenings and weekends (Friday–Tuesday schedule).
- Passion for fitness and professional growth.
Compensation & Benefits:
- $20/hour base pay
- Monthly bonus potential of $1,000+
- Commission on personal training package sales
- Health benefits
- 401(k) (after 1 year)
- Free Crunch Fitness membership
- Exciting, team-oriented work environment
- Career growth opportunities in a rapidly expanding company
Why Join Us:
At Crunch, working here is more than just a job — it’s a chance to inspire others, achieve your own career goals, and grow in a supportive, fun environment. If you’re ready to bring energy, passion, and leadership to the fitness industry, we’d love to have you on our team.
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Frequently Asked Questions
In this position, the assistant general manager ensures member satisfaction while driving membership and personal training sales, blending operational leadership with customer-focused strategies to maintain a dynamic fitness environment in Philadelphia’s competitive market.
Career progression often involves demonstrating strong team leadership, sales success, and operational expertise, positioning yourself for general manager roles or regional leadership through proven performance and professional development in the fitness industry.
Key skills include sales acumen, team development, time management, and communication, alongside a passion for fitness and the ability to foster a positive, energetic atmosphere that motivates both staff and members.
Philadelphia’s diverse population and competitive gym scene require AGMs to tailor marketing and community outreach creatively while managing operational efficiency to stand out and meet local member expectations.
The city's growing fitness culture elevates demand for skilled AGMs, often leading to a competitive hiring environment where candidates with demonstrated sales and leadership experience have an advantage.
Typical pay starts at around $20 per hour with additional monthly bonuses exceeding $1,000 and commissions on personal training sales, complemented by benefits such as health coverage and a free gym membership.
Crunch Fitness integrates AGMs as pivotal leaders who uphold a fun, judgment-free culture while spearheading sales and operational goals, offering career development in a rapidly expanding fitness brand.
Crunch Fitness emphasizes a blend of entertainment and fitness, requiring AGMs to engage members with energetic leadership and innovative community initiatives, enhancing both club atmosphere and revenue streams.
Crunch Fitness offers a vibrant workplace with comprehensive benefits, a supportive team environment, and opportunities for career advancement, catering to local candidates seeking both professional growth and a passion-driven role.
AGMs coordinate staffing and operations around a Friday-to-Tuesday workweek, balancing peak member activity times with team availability to maintain smooth club functioning and high service standards.