Job Title: Assistant General Manager
About Us:
Crunch Fitness is a gym that believes in making serious exercise fun by combining fitness and entertainment under our “No Judgments” philosophy. With 45+ locations and more on the way, Crunch is one of the fastest-growing fitness brands in the country. Our clubs feature state-of-the-art cardio and strength training equipment, group classes like Zumba and Yoga Body Sculpt, and a welcoming, high-energy environment.
Position Summary:
We are seeking an Assistant General Manager (AGM) to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.
Key Responsibilities:
- Support the General Manager in overseeing daily operations and sales performance.
- Recruit, hire, train, and develop a high-performing sales team.
- Drive revenue growth through memberships, personal training sales, and local outreach initiatives.
- Deliver exceptional customer service and ensure member satisfaction.
- Manage scheduling, reporting, and compliance requirements.
- Actively participate in community and local marketing efforts to generate leads.
- Maintain a positive, energetic, and team-oriented culture.
Qualifications:
- Proven track record in sales and customer service.
- Experience leading and developing a team.
- Strong communication, organizational, and time-management skills.
- Competitive, outgoing, and motivated personality.
- Ability to work evenings and weekends (Friday–Tuesday schedule).
- Passion for fitness and professional growth.
Compensation & Benefits:
- $20/hour base pay
- Monthly bonus potential of $1,000+
- Commission on personal training package sales
- Health benefits
- 401(k) (after 1 year)
- Free Crunch Fitness membership
- Exciting, team-oriented work environment
- Career growth opportunities in a rapidly expanding company
Why Join Us:
At Crunch, working here is more than just a job — it’s a chance to inspire others, achieve your own career goals, and grow in a supportive, fun environment. If you’re ready to bring energy, passion, and leadership to the fitness industry, we’d love to have you on our team.
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Frequently Asked Questions
Norristown's fitness sector is growing, making Assistant General Manager roles increasingly competitive. Candidates with proven sales leadership and fitness passion tend to stand out, as local gyms prioritize customer engagement and community outreach to capture market share.
While formal certifications are not always mandatory, experience in sales management, fitness knowledge, and leadership skills are highly valued in Norristown. Familiarity with local marketing tactics and team development enhances candidacy, reflecting the region’s emphasis on community-driven gym culture.
Success hinges on your ability to lead sales teams, manage daily operations, and foster a motivating environment. Traits like strong communication, adaptability to dynamic schedules, and enthusiasm for fitness create a foundation for impactful leadership in this role.
Daily focus often includes coordinating staff schedules, overseeing membership sales, ensuring compliance, and spearheading community outreach. Balancing operational tasks with member satisfaction efforts is crucial to maintaining the club’s energetic and welcoming atmosphere.
Absolutely, this role offers rich leadership experience in a fast-growing fitness brand. Excelling here can open doors to Area General Manager or other executive positions, especially for candidates demonstrating strong sales performance and team development abilities.
Crunch Fitness emphasizes a 'no judgments', fun approach to serious fitness, blending entertainment with exercise. The Assistant General Manager role here requires not only operational leadership but also fostering a vibrant, inclusive culture unique to Crunch’s brand identity.
Crunch offers structured growth opportunities backed by a supportive culture. Assistant General Managers benefit from hands-on leadership experience, bonus incentives, and access to continuous professional development within one of the nation’s fastest-expanding fitness chains.
This role offers a base pay of $20 per hour, supplemented by monthly bonuses exceeding $1,000 and commissions on personal training sales. Such compensation reflects local market standards for assistant management in the fitness industry.
Yes, the schedule typically spans Friday through Tuesday, including evenings and weekends. This aligns with member peak hours, requiring flexibility to lead operations and sales during the gym's busiest periods.
Challenges include balancing sales targets with maintaining a welcoming club culture and managing staff across varied schedules. Successful managers leverage strong organizational skills and proactive communication to foster teamwork and member satisfaction.