Job Title: Assistant General Manager
About Us:
Crunch Fitness is a gym that believes in making serious exercise fun by combining fitness and entertainment under our “No Judgments” philosophy. With 45+ locations and more on the way, Crunch is one of the fastest-growing fitness brands in the country. Our clubs feature state-of-the-art cardio and strength training equipment, group classes like Zumba and Yoga Body Sculpt, and a welcoming, high-energy environment.
Position Summary:
We are seeking an Assistant General Manager (AGM) to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.
Key Responsibilities:
- Support the General Manager in overseeing daily operations and sales performance.
- Recruit, hire, train, and develop a high-performing sales team.
- Drive revenue growth through memberships, personal training sales, and local outreach initiatives.
- Deliver exceptional customer service and ensure member satisfaction.
- Manage scheduling, reporting, and compliance requirements.
- Actively participate in community and local marketing efforts to generate leads.
- Maintain a positive, energetic, and team-oriented culture.
Qualifications:
- Proven track record in sales and customer service.
- Experience leading and developing a team.
- Strong communication, organizational, and time-management skills.
- Competitive, outgoing, and motivated personality.
- Ability to work evenings and weekends (Friday–Tuesday schedule).
- Passion for fitness and professional growth.
Compensation & Benefits:
- $20/hour base pay
- Monthly bonus potential of $1,000+
- Commission on personal training package sales
- Health benefits
- 401(k) (after 1 year)
- Free Crunch Fitness membership
- Exciting, team-oriented work environment
- Career growth opportunities in a rapidly expanding company
Why Join Us:
At Crunch, working here is more than just a job — it’s a chance to inspire others, achieve your own career goals, and grow in a supportive, fun environment. If you’re ready to bring energy, passion, and leadership to the fitness industry, we’d love to have you on our team.
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Frequently Asked Questions
East Syracuse has a growing demand for fitness management roles, especially with expanding brands like Crunch Fitness. While competition exists, candidates showcasing strong sales leadership and community engagement stand out, reflecting local employers' preference for dynamic, locally connected assistant general managers.
Employers in Syracuse often value certifications in fitness management and sales leadership, though formal credentials aren’t mandatory. Demonstrable experience leading teams in high-energy environments like gyms may outweigh certifications, especially for roles emphasizing member engagement and operational excellence.
Strong communication skills, team development expertise, and a competitive yet motivational mindset are key. Successful AGMs balance operational oversight with inspiring staff, ensuring sales targets and member satisfaction align seamlessly within fast-paced fitness settings.
Juggling sales goals, staff scheduling, and member experience demands constant adaptability. Managing diverse personalities while maintaining a positive culture and driving community outreach initiatives adds layers of complexity unique to fitness clubs.
Many AGMs advance into general manager roles or regional management positions. Experience in sales growth, staff leadership, and operational management within fast-growing fitness brands like Crunch Fitness enhances prospects for broader leadership opportunities.
Crunch Fitness emphasizes a 'no judgments' philosophy, encouraging AGMs to foster fun, energetic environments. The role goes beyond management, focusing on inspiring members and teams, aligning leadership duties with the brand's entertainment-driven fitness approach.
Crunch offers structured growth opportunities backed by a supportive environment and competitive incentives. AGMs benefit from ongoing training, exposure to multiple operational facets, and performance bonuses that reward leadership and sales achievements.
The base pay starts at $20 per hour, supplemented by monthly bonuses exceeding $1,000 and commissions on personal training sales. This compensation model rewards both operational excellence and proactive revenue generation within the local fitness market.
Working from Friday through Tuesday aligns with peak gym usage patterns, allowing AGMs to actively participate in local marketing and community events when member interaction is highest, enhancing outreach effectiveness in East Syracuse.
Understanding local demographics and community interests is vital. Tailoring membership drives and outreach initiatives to East Syracuse’s unique culture helps AGMs boost enrollment and foster member loyalty in a competitive regional market.