Job Description
An Assistant Shop Manager is a hands-on leader who helps drive daily shop operations, deliver outstanding customer service, and support team development in a fast-paced automotive service environment. The Assistant Shop Manager plays a key role in ensuring vehicles are serviced efficiently, customers are satisfied, and team members are working safely and productively. This role combines leadership, operations, and light automotive service responsibilities, making the Assistant Shop Manager essential to shop success.
As an Assistant Shop Manager, you help oversee workflow, coach team members, and maintain service quality standards. The Assistant Shop Manager steps into leadership duties when the Shop Manager is unavailable, ensuring smooth operations and a positive customer experience. A successful Assistant Shop Manager is energetic, customer-focused, and motivated to grow within a performance-driven culture. Paid training is provided, so prior automotive experience is helpful but not required.
Key Responsibilities:
The Assistant Shop Manager will
Provide excellent customer service and process service payments
Support daily shop operations and run the floor during busy periods
Ensure each vehicle service is completed accurately and safely
Assist with opening and closing procedures
Monitor, count, and adjust inventory levels
Train and mentor new team members
Perform oil changes, filter replacements, and light vehicle maintenance
Maintain cleanliness of service bays, office areas, and customer spaces
Ensure safety procedures and service standards are followed
What You'll Gain:
Paid training and skill development
Competitive hourly pay plus bonus opportunities
Free oil changes as an employee perk
Paid time off for eligible employees
Health, vision, and dental insurance options
401(k) company match
Fast-track advancement opportunities
Requirements and Qualifications:
To succeed as an Assistant Shop Manager, candidates must
Be able to lift up to 50 pounds
Safely move in and out of a shallow service pit
Stand, walk, bend, and perform physical tasks for extended periods
Work in hot or cold conditions when needed
Have reliable transportation
Demonstrate leadership potential, teamwork, and a positive attitude
The Assistant Shop Manager role offers a strong pathway to leadership in automotive service. If you enjoy working with people, leading teams, and gaining hands-on technical skills, this opportunity provides growth, stability, and career momentum.
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Frequently Asked Questions
An Oil Change Assistant Manager in Northville takes on leadership duties like overseeing shop operations and mentoring staff, unlike entry-level roles focused solely on performing oil changes. This position blends hands-on automotive work with team management, crucial for smooth daily workflow and quality customer service.
Beyond vehicle upkeep, strong leadership, inventory management, and customer service skills are vital. The role demands multitasking during busy periods, coaching team members, and ensuring safety compliance, making adaptability and communication just as important as technical knowledge.
This role often serves as a stepping stone to higher management positions within automotive service centers or corporate operations. Gaining leadership experience and operational insight at Driven Brands can accelerate promotions to shop manager or regional supervisory roles.
Driven Brands offers paid training, skill development, and fast-track advancement opportunities tailored for assistant managers. Their performance-driven culture encourages employees in Northville to build leadership capabilities while benefiting from competitive pay and bonus incentives.
Yes, Driven Brands provides perks like free employee oil changes, comprehensive insurance plans, and a 401(k) match. Their structured training programs and emphasis on safety and customer satisfaction create a supportive work environment uncommon in smaller Northville shops.
Northville's automotive service sector has moderate competition due to steady demand for quick, reliable oil changes. Candidates with leadership potential and customer service skills, especially those willing to engage in hands-on tasks, tend to stand out in this market.
Northville's spread-out layout means reliable transportation is crucial, as public transit is limited. Also, expect variable indoor conditions in service bays, from hot summers to cold winters, requiring physical resilience for extended periods on feet.
Typically, assistant managers in oil change centers around Northville earn between $17 to $22 per hour, depending on experience and shop size. Driven Brands offers competitive pay complemented by bonus opportunities and comprehensive benefits.