Job Description
An Assistant Shop Manager is a hands-on leader who helps drive daily shop operations, deliver outstanding customer service, and support team development in a fast-paced automotive service environment. The Assistant Shop Manager plays a key role in ensuring vehicles are serviced efficiently, customers are satisfied, and team members are working safely and productively. This role combines leadership, operations, and light automotive service responsibilities, making the Assistant Shop Manager essential to shop success.
As an Assistant Shop Manager, you help oversee workflow, coach team members, and maintain service quality standards. The Assistant Shop Manager steps into leadership duties when the Shop Manager is unavailable, ensuring smooth operations and a positive customer experience. A successful Assistant Shop Manager is energetic, customer-focused, and motivated to grow within a performance-driven culture. Paid training is provided, so prior automotive experience is helpful but not required.
Key Responsibilities:
The Assistant Shop Manager will
Provide excellent customer service and process service payments
Support daily shop operations and run the floor during busy periods
Ensure each vehicle service is completed accurately and safely
Assist with opening and closing procedures
Monitor, count, and adjust inventory levels
Train and mentor new team members
Perform oil changes, filter replacements, and light vehicle maintenance
Maintain cleanliness of service bays, office areas, and customer spaces
Ensure safety procedures and service standards are followed
What You'll Gain:
Paid training and skill development
Competitive hourly pay plus bonus opportunities
Free oil changes as an employee perk
Paid time off for eligible employees
Health, vision, and dental insurance options
401(k) company match
Fast-track advancement opportunities
Requirements and Qualifications:
To succeed as an Assistant Shop Manager, candidates must
Be able to lift up to 50 pounds
Safely move in and out of a shallow service pit
Stand, walk, bend, and perform physical tasks for extended periods
Work in hot or cold conditions when needed
Have reliable transportation
Demonstrate leadership potential, teamwork, and a positive attitude
The Assistant Shop Manager role offers a strong pathway to leadership in automotive service. If you enjoy working with people, leading teams, and gaining hands-on technical skills, this opportunity provides growth, stability, and career momentum.
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Frequently Asked Questions
Success as an Oil Change Assistant Manager in Detroit demands strong team coordination skills and the ability to maintain service efficiency under pressure. Candidates should be proactive problem solvers who foster a positive work environment while ensuring safety compliance in fast-paced automotive settings.
A typical day involves overseeing vehicle service quality, managing team tasks during peak hours, handling customer interactions, and monitoring inventory levels. The role balances hands-on oil changes with leadership duties to keep operations smooth and customer satisfaction high.
Many progress from assistant manager roles to full shop manager or operations management positions. This role builds leadership, technical skills, and customer service expertise, creating pathways toward higher responsibility within automotive service companies or franchise operations.
Driven Brands provides competitive hourly pay with bonus opportunities, paid training, free oil changes, and comprehensive health benefits. Their 401(k) match and paid time off enhance financial security, making it appealing for assistant managers seeking growth and stability.
Driven Brands emphasizes a performance-driven culture with fast-track advancement and structured mentorship. Their focus on combining leadership with hands-on service tasks offers a more dynamic experience than typical assistant manager roles confined to administrative duties.
Detroit's automotive heritage sustains steady demand for skilled assistant managers, supported by a dense network of service shops. Though competition exists, local industry growth and automotive service needs keep job openings relatively accessible compared to smaller metro areas.
Detroit’s spread-out service locations mean reliable personal transportation is crucial. Public transit is limited, so candidates often rely on cars to reach shops promptly, especially during peak operational hours. Proximity to major highways can significantly improve daily commute efficiency.
While not always mandatory, certifications like ASE Entry-Level or Automotive Service Excellence enhance credibility. Familiarity with safety protocols and basic vehicle maintenance skills align well with Detroit’s automotive standards, increasing employability in local oil change centers.
Hourly pay typically ranges from $15 to $20 depending on experience and shop size, with additional bonuses possible. Driven Brands offers competitive compensation that reflects Detroit’s market rates for automotive service leadership roles.