NexlintoGeneral Manager
Company : Five Guys
Location : Jackson, MI, 49201
Job Type : Full Time / Part Time
Date Posted : 5 February 2026
General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
Jackson's community vibe and local dining preferences influence how a General Manager at Five Guys adapts leadership styles and customer engagement. Understanding local tastes and managing a diverse crew effectively in this Michigan city helps optimize store performance amid regional competition.
Jackson's restaurant industry shows steady growth, creating moderate demand for experienced General Managers. Local businesses prize versatile leadership capable of juggling fast-paced shifts and team development, making this a promising area for career advancement in food service management.
Successful General Managers exhibit stamina, quick decision-making, and strong communication. At Five Guys, leading by example with energy and adaptability is crucial to maintaining efficient kitchen flow and motivating a rotating crew through high-volume shifts.
Starting as a General Manager often leads to regional management or corporate leadership roles. Gaining expertise in cost control, team leadership, and operational excellence at Five Guys lays a solid foundation for upward mobility within the hospitality sector.
Five Guys prioritizes humility, team-first mentality, and the ability to inspire crew members. A General Manager thrives by fostering a collaborative environment energized by real-time communication and a passion for delivering top-notch customer experiences.
Five Guys offers dynamic training programs and leadership development tailored to fast-paced environments. Managing a location in Jackson provides hands-on experience with diverse teams, preparing managers for higher roles across the expanding national burger brand.
General Managers in Jackson typically earn between $45,000 and $55,000 annually, including competitive base pay and quarterly bonuses tied to restaurant performance. Compensation reflects local market standards while rewarding leadership and operational success.
At Five Guys, the General Manager embodies the people-first culture by promoting teamwork and maintaining a high-energy yet supportive atmosphere. Leading with enthusiasm and a genuine love for food and music helps reinforce the brand’s unique dining experience.
This role uniquely combines hands-on operational duties with a strong emphasis on crew versatility and morale. Unlike typical management jobs, Five Guys encourages managers to actively participate across all stations, fostering a tight-knit and energetic work environment.
While not mandatory, ServSafe certification is highly regarded due to local food safety regulations. Additionally, proven leadership experience in customer-facing settings strengthens candidacy, aligning with Five Guys’ commitment to quality and compliance.