General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
To excel as a General Manager at Five Guys in Inkster, MI, one must demonstrate inspiring leadership, high energy to sustain fast-paced operations, adaptability to manage dynamic shifts, and strong communication skills to foster team collaboration in a lively restaurant environment.
Five Guys General Managers juggle both operational oversight and team motivation in a high-energy setting, often covering both opening and closing shifts. This contrasts with some restaurant managers who may have more segmented responsibilities and less shift rotation.
Starting as a General Manager at Five Guys in Michigan opens doors to regional leadership roles, corporate management positions, or specialized operations management, reflecting the brand’s rapid growth and emphasis on developing internal talent.
Inkster, MI, sees steady demand for experienced General Managers in the restaurant sector, with competitive hiring influenced by local labor market shifts and emphasis on candidates with strong community ties and leadership experience.
General Managers at Five Guys in Inkster typically earn a competitive base salary plus quarterly bonuses, positioning their total compensation favorably compared to other local restaurant management roles, factoring in the brand's market reputation and benefits.
Managing at Five Guys emphasizes a people-first culture with cross-trained teams, a fast-paced kitchen atmosphere, and a unique blend of operational rigor and fun, such as integrating music and team spirit into daily workflows.
Five Guys provides ongoing leadership development and training to General Managers, ensuring they effectively coordinate financial performance, team coaching, and customer satisfaction while fostering an energetic and cohesive work environment.
General Managers at Five Guys in Inkster handle a blend of opening (8:00 am - 4:00 pm) and closing (3:00 pm - 11:00 pm) shifts, requiring stamina and flexibility to maintain smooth operations across the restaurant’s busiest hours.
Five Guys embraces the vibrant community of Inkster by encouraging managers to build strong team connections and deliver personalized customer experiences, reflecting the local preference for friendly, efficient service in a lively atmosphere.
The role offers competitive pay, quarterly bonuses linked to restaurant success, career growth opportunities within a rapidly expanding brand, and a dynamic culture that prioritizes teamwork and leadership development in a fast-paced setting.