Job Overview
The Associate Field Service Technician is responsible for supporting the installation, maintenance, inspection, and repair of equipment at customer sites. Working under the guidance of senior technicians, this role ensures equipment operates efficiently while delivering excellent customer service. This position is ideal for technically inclined individuals who are detail-oriented, dependable, and eager to develop hands-on field service experience.
Key Responsibilities:
- Assist with installation, troubleshooting, maintenance, and repair of equipment at client locations
- Perform routine inspections and preventive maintenance tasks
- Diagnose technical issues and escalate complex problems to senior technicians
- Document service activities, parts used, and maintenance records accurately
- Ensure tools, equipment, and service vehicles are properly maintained
- Follow safety procedures, company policies, and industry standards
- Provide professional customer support and technical guidance on equipment usage
- Support inventory tracking for parts and service materials
- Travel to customer sites as required
- Perform additional duties assigned by management
Success Factors:
- Strong mechanical and technical aptitude
- Problem-solving mindset with attention to detail
- Ability to follow instructions and technical manuals
- Strong time management and organizational skills
- Positive attitude and willingness to learn
Required Skills:
- Basic knowledge of electrical, mechanical, or electronic systems
- Ability to read technical diagrams and service documentation
- Good communication and customer service skills
- Proficiency with basic computer systems and service software
- Flexibility to work varied schedules and travel when needed
Qualifications:
- Associate degree, technical certification, or equivalent experience preferred
- 0–2 years of technical, maintenance, or field service experience
- Valid driver’s license with acceptable driving record
Physical Requirements:
- Ability to lift up to 50 lbs and handle tools or equipment regularly
- Frequent standing, walking, bending, climbing, and reaching
- Ability to work in indoor and outdoor environments and varying conditions
Work Environment:
Field-based role involving travel to customer sites such as commercial facilities, industrial locations, or healthcare environments. Exposure to mechanical equipment, noise, and changing environmental conditions may occur.
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Frequently Asked Questions
In Bellmawr, certifications like CompTIA A+, HVAC, or biomedical equipment technician credentials enhance job prospects. These validate your hands-on skills, aligning well with local industry needs, especially in healthcare and industrial sectors, where technical maintenance expertise is crucial.
Bellmawr’s proximity to industrial hubs increases demand for field service roles, but entry-level candidates face moderate competition. Candidates with technical certifications or some hands-on experience typically stand out, given the blend of healthcare and manufacturing employers nearby.
Daily duties include installing equipment, troubleshooting mechanical or electronic issues, conducting preventive maintenance, and documenting service reports. The role demands adaptability to diverse client environments like healthcare facilities and commercial sites.
Starting as an associate technician, growth often involves mastering complex repairs and advancing to senior technician or field engineer roles. Continuous learning and technical certification can lead to supervisory or specialized technical positions.
Successful technicians combine mechanical aptitude with strong problem-solving, effective communication, and organizational skills. Being detail-oriented and customer-focused helps in managing diverse equipment and client interactions efficiently.
Stryker emphasizes hands-on learning under senior technicians, blending technical skill development with customer service excellence. Their focus on medical equipment maintenance offers a specialized technical environment distinct from other industrial field service roles.
Stryker provides structured guidance, access to technical resources, and opportunities to advance through mentorship. Their culture promotes continuous skill enhancement, particularly in medical device servicing and compliance with industry standards.
Field Service Technicians in Bellmawr typically earn between $45,000 and $60,000 annually, depending on experience and certifications. Entry-level roles may start near the lower end, with growth potential as technical skills and responsibilities increase.
Travel to various client sites is a core part of the role, requiring flexible scheduling and time management. The Bellmawr location allows access to a range of commercial and healthcare facilities, influencing route planning and workload.