NexlintoShift Lead
Company : Five Guys
Location : Butner, NC, 27509
Job Type : Full Time / Part Time
Date Posted : 5 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
A Shift Lead at Five Guys drives the pace and quality of service by coordinating team tasks, maintaining food standards, and addressing guest needs efficiently. Their leadership ensures smooth shifts, fostering a positive environment that uplifts both staff morale and customer satisfaction.
Effective communication, quick decision-making, and motivational skills are critical. A Shift Lead must inspire teamwork, handle operational challenges swiftly, and uphold high service standards to manage the fast-paced environment typical of food service leadership roles.
Starting as a Shift Lead paves the way toward assistant manager or general manager positions. Demonstrating strong operational skills and team leadership often leads to promotions, especially in chains like Five Guys that emphasize internal growth and mentorship.
Five Guys offers competitive pay starting at $19/hour, plus tips and bonuses, along with free meals during shifts. In Butner, this provides a solid income complemented by a team-focused culture and benefits like medical and 401(k), which may be more attractive given local employment options.
Butner's smaller city size means fewer shift lead openings but also less competition compared to larger metros. Candidates combining leadership experience with a positive attitude have a good shot, especially at well-known chains like Five Guys that value local community ties.
Five Guys emphasizes a fun, supportive atmosphere, so Shift Leads not only manage operations but also champion team morale and customer engagement. This culture demands hands-on leadership that balances efficiency with fostering a welcoming store environment.
Beyond standard shift leadership, Five Guys Shift Leads often handle real-time feedback and mentorship, plus secret shopper bonuses that add performance pressure. Balancing food quality with fast service and team coaching in this setting requires adaptability and strong interpersonal skills.
Starting pay is competitive at $19 per hour, supplemented by tips and shift bonuses. Considering Butner’s local wage standards, this salary aligns well with hospitality roles in the area, making Five Guys an attractive employer for shift supervisors seeking steady earnings.
Yes, Five Guys prioritizes real-time coaching and performance reviews, ensuring Shift Leads gain practical leadership experience. This focus on mentorship helps employees refine skills essential for advancing into higher restaurant management positions.
Shift Leads coordinate crew assignments, oversee food safety compliance, and resolve guest issues promptly. Unlike regular team members, they bear responsibility for store readiness, shift performance tracking, and fostering a productive, positive work environment.