NexlintoGeneral Manager
Company : Five Guys
Location : South Lyon, MI, 48178
Job Type : Full Time / Part Time
Date Posted : 9 February 2026
General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
At Five Guys in South Lyon, the General Manager leads a high-energy, team-centered environment with an open kitchen concept. Unlike typical restaurant roles, this position emphasizes dynamic cross-training, vocal real-time communication, and a culture infused with classic rock and camaraderie, setting it apart from standard management jobs.
Success hinges on energetic leadership, adaptability to shifting crew roles, stamina for a physically demanding environment, and the ability to foster strong team communication. A genuine passion for food culture and a team-first mindset also drive performance in this bustling burger joint.
While a high school diploma is essential, local employers often prefer candidates with food safety certifications like ServSafe, reflecting regional health regulations. Some college coursework or continuing education can boost competitiveness, especially given South Lyon’s growing hospitality market.
South Lyon's hospitality sector is expanding, attracting many applicants for leadership roles. This increases competition, so candidates with proven leadership in food service, strong references, and certifications have a distinct edge in securing General Manager roles locally.
Five Guys supports career growth through leadership development and internal promotions. General Managers often progress to area or regional managerial roles, leveraging operational experience and team leadership skills gained in-store.
Managing Five Guys demands quick decision-making, hands-on involvement, and energetic team motivation within a fast-paced, customer-focused environment. This contrasts with more corporate management roles by emphasizing real-time communication and physical presence on the floor.
Balancing morning and evening shifts requires stamina and flexibility, especially managing a rotating crew with varied skill sets. The loud, fast environment demands sustained energy and clear communication to maintain smooth operations and excellent customer experiences.
The General Manager embodies Five Guys’ people-first vibe by fostering collaboration and fun, encouraging music and positivity during shifts. Leadership involves not only operational oversight but also nurturing an atmosphere that aligns with the brand’s energetic and team-centric ethos.
General Managers in South Lyon at Five Guys can expect a competitive base salary typically ranging from $50,000 to $65,000 annually, complemented by performance bonuses tied to restaurant success, reflecting local market standards for restaurant leadership roles.
Beyond competitive pay, Five Guys offers quarterly bonuses based on restaurant performance, ongoing leadership training, and opportunities for career advancement, all within a supportive team culture that values high energy and employee development.