General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
At Five Guys Brighton, a General Manager must seamlessly juggle high-energy kitchen dynamics and lead a rotating crew through clear, vocal communication. Success hinges on inspiring the team while maintaining smooth shift operations from open to close in a lively, collaborative environment.
Michigan's Five Guys prioritizes leaders who motivate with humility and foster a team-first culture. High stamina, adaptability, and proactive communication are essential, reflecting the region’s fast service expectations and the brand’s emphasis on people-driven success.
General Managers at Five Guys carry full responsibility for restaurant performance, including finances and staff coaching, unlike Assistant GMs who support management. This role demands overseeing all shifts and ensuring operational excellence in a high-energy, customer-focused environment.
While a high school diploma and leadership experience are baseline, holding a ServSafe certification can significantly boost prospects in Brighton's competitive food service market, signaling strong food safety knowledge valued by local employers like Five Guys.
Brighton’s vibrant restaurant industry means General Manager roles, especially at popular chains like Five Guys, attract numerous applicants. Factors like proximity, reputation for fast-paced service, and leadership skills heavily influence hiring decisions.
A General Manager in Brighton typically earns a competitive base salary around $50,000 annually, supplemented by quarterly bonuses tied to restaurant performance, reflecting the local cost of living and Five Guys’ focus on rewarding leadership impact.
Five Guys emphasizes a lively, team-oriented atmosphere where music and camaraderie energize shifts. General Managers in Brighton lead with enthusiasm, encouraging cross-training and collaboration that create an engaging, fast-moving work environment.
Five Guys offers clear pathways for growth, with General Managers gaining hands-on experience managing operations and teams. Leadership development programs and dynamic team culture in Brighton foster skills necessary for progressing to regional or corporate roles.
Managing in Brighton requires balancing the high volume of local customer traffic with maintaining team energy across opening and closing shifts. Adaptability to varying crew skill levels and real-time problem-solving are vital to keep operations seamless.
Five Guys invests in ongoing training and leadership development that equips Brighton General Managers with skills to manage inventory, control costs, and inspire teams. This approach fosters confidence in handling both the fast pace and customer service excellence.