Company Overview:
Crunch Gym integrates the seriousness of exercise with entertainment to create a positive and enjoyable workout experience. We embrace a 'No Judgments' approach that encourages a wide range of individuals to improve their health and overall well-being through fitness.
Why Join Crunch?
Benefits & Perks:
- Enjoying access to advanced workout spaces and high-quality fitness apparatus
- Providing a compensation package that is competitive and includes bonuses
- Complimentary CPR/AED re-certifications
- Medical insurance, dental plans, vision care, disability benefits, and life coverage are crucial aspects of ensuring overall well-being and financial security
- Employee benefits such as vacations and holidays contribute to a well-rounded compensation package
- Free subscription to Crunch gym services
- Employees are eligible for discounted prices on both services and goods
Key Responsibilities:
Administration & Organization:
- Grasp and implement established operational protocols and guidelines
- Provide clarity on the organizational rules and procedures for the staff members
- Foster a culture of working together harmoniously to achieve common goals and boost output
- Source and employ exceptional individuals
- Display effective leadership skills when making important choices
Sales & Revenue Management:
- Drive and supervise the sales group
- Reach goals for membership and revenue successfully
- Increase lead generation by driving team-based initiatives
- Proper utilization of tracking forms and lead management systems is essential
- Manage the execution of marketing initiatives and promotional activities
- Promote outreach initiatives that build relationships with local residents and establish partnerships with companies
- Schedule routine sales meetings and appraisals to assess performance
Managing revenue generated through personal training:
- Attain the targets for revenue generation and number of sessions in the field of physical therapy
- Merge PT packages into sales strategies
- Advocate for attending orientation workshops and exploring supplementary program options
Operations Management:
- Manage departments including Fitness, Sales, Marketing, Accounting, and IT
- Handling member complaints with professionalism and efficiency is key to providing satisfactory resolutions
- Ensure that the club's cleanliness, safety measures, and maintenance practices are consistently upheld
- Give the green light and handle salary distribution
- Encourage a positive and hospitable experience for members
Financial Management:
- Supervising budgets includes monitoring financial strategies and regulating spending to maintain effective budgetary control
- Regulate spending and buying activities
- Take steps to rectify situations where goals fall short of being achieved
Leadership & Motivation:
- Demonstrate leadership qualities that inspire and motivate colleagues
- Plan and organize weekly gatherings for both group and individual discussions
- Foster an environment that is uplifting, motivating, and encourages open communication
Accountabilities:
- Attain the predetermined targets for both sales and financial aspects
- Oversee the budget for payroll and administrative operations
- Adhere to the operational guidelines and safety protocols in place
- Keep track of club key performance indicators for reporting purposes
- Stay in the loop about your industry's competition
Measurement Standards:
- Meeting or surpassing financial targets
- Adhering to rigorous hygiene and customer care benchmarks is crucial
- Proficient leadership plays a pivotal role in nurturing and enhancing team dynamics within a working environment
- Ensuring the continued participation and happiness of members
- Timely task completion
- Adherence to Crunch guidelines
Qualifications:
Education:
- Completion of a four-year university program is preferred
Experience:
- Preference will be given to candidates with at least four years of experience in overseeing gym or club operations
Skills:
- Outstanding abilities in communicating effectively through speech and text
- Demonstrating strong leadership and the aptitude to cultivate unified groups are essential qualities
- Systematic, anticipatory, and achievement-focused
- Proficient in delivering high-quality customer service and handling administrative responsibilities effectively
- Proficient in the use of Microsoft Word and Excel, demonstrating tech-savviness
Equal Opportunity Employer:
Crunch is committed to upholding equal opportunities in employment and prohibits any form of discrimination based on race, color, religion, age, gender, national origin, disability, veteran status, sexual orientation, gender identity, or any other legally protected status.
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Frequently Asked Questions
Maple Heights offers a close-knit community atmosphere, meaning Group Training Instructors often build stronger member relationships compared to urban centers. The pace may be steadier, but local demand for personalized group fitness sessions remains high, favoring instructors who blend motivation with community engagement skills.
Starting as a Group Training Instructor, professionals can progress into roles like Fitness Manager, Sales Coordinator, or even Regional Trainer. Leadership skills, sales acumen, and operational knowledge gained on the floor often open doors to managerial positions within fitness clubs or corporate wellness programs.
While Crunch Fitness prefers candidates with at least four years in gym or club operations, demonstrating strong leadership, customer service, and sales skills can sometimes compensate. Showing proficiency in managing group dynamics and operational tasks boosts your candidacy significantly.
Balancing sales targets with maintaining high-quality training experiences demands multitasking and prioritization. Instructors must motivate teams to hit revenue goals while ensuring member satisfaction and safety, often requiring quick decision-making and adaptability in a dynamic gym environment.
Maple Heights has a moderate demand for fitness professionals, but competition can be strong due to the region's growing health awareness. Candidates with leadership experience and sales skills tend to stand out, especially those familiar with local community engagement and fitness trends.
Employers in Maple Heights, including Crunch Fitness, often value CPR/AED certification and formal education in exercise science or related fields. Certifications from recognized bodies like ACE or NASM can enhance prospects, alongside demonstrated experience in managing group exercise programs.
Crunch Fitness emphasizes a fun, non-judgmental workout culture, blending serious exercise with entertainment. Their instructors not only lead fitness sessions but also spearhead sales and operational tasks, making the role uniquely hybrid, combining leadership, customer engagement, and fitness expertise.
Beyond instructing, Crunch Fitness expects Group Training Instructors to actively manage sales initiatives, lead teams to membership targets, and implement marketing campaigns. This hybrid approach means instructors must balance energetic coaching with strategic revenue generation.
In Maple Heights, Group Training Instructors typically earn between $40,000 and $55,000 annually, depending on experience and sales performance. Crunch Fitness often supplements base pay with bonuses and benefits, reflecting the combined operational and leadership demands of the role.
Daily duties include coordinating team meetings, managing membership sales data, supervising club cleanliness and safety, resolving member issues, and collaborating across departments like marketing and accounting. This ensures smooth operations while fostering a motivating environment.