NexlintoShift Lead
Company : Five Guys
Location : Dundee, FL, 33838
Job Type : Full Time / Part Time
Date Posted : 9 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Dundee’s restaurant scene is growing steadily, increasing demand for shift leads at popular chains like Five Guys. Local competition tends to favor candidates with hands-on leadership experience, making it valuable to highlight previous crew management and customer service skills when applying.
While formal certifications aren’t always mandatory, food safety and sanitation training certifications can boost your profile for shift lead positions in Dundee. Employers often appreciate candidates familiar with local health codes and who can ensure compliance during their shifts.
Shift leads balance managing crew assignments, maintaining food quality, and resolving guest issues promptly. Unlike general crew, they set operational pace, ensure cleanliness standards, and provide real-time coaching, effectively bridging staff efforts with management goals.
Strong communication, quick decision-making, and the ability to motivate diverse teams are key. Shift leads also need a keen eye for quality control and cleanliness, plus adaptability to handle fluctuating customer volumes while maintaining operational flow.
Five Guys’ shift lead role is designed as a foundational management step, offering mentorship and performance feedback that builds leadership skills. Success here often leads to promotions into store management, driven by proven ability to lead and optimize store operations.
Beyond competitive pay and bonuses, Five Guys offers free meals every shift and emphasizes a team-oriented culture. The company also prioritizes growth, providing real-time feedback and mentorship, which helps shift leads develop beyond day-to-day operational tasks.
Shift leads at Five Guys in Dundee can expect starting wages around $19.00 per hour, supplemented by tips and performance bonuses. This competitive compensation reflects the role’s responsibilities and local market conditions within the restaurant industry.
Dundee’s customer base and employee availability may influence shift dynamics, requiring shift leads to be particularly adept at scheduling and team motivation. Local events or seasonal fluctuations can also demand flexible operational adjustments for smooth service.
During busy periods, shift leads focus on rapid crew coordination and maintaining food quality under pressure. Off-peak shifts allow more time for training, restocking, and store organization, ensuring readiness for upcoming rushes while preserving team morale.
Many shift leads advance to assistant manager or store manager roles by leveraging leadership experience gained on shifts. The company’s internal promotions favor those demonstrating operational excellence, team mentorship, and a commitment to company values.