NexlintoShift Lead
Company : Five Guys
Location : Brooksville, FL, 34614
Job Type : Full Time / Part Time
Date Posted : 9 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Taking charge as a shift lead at Five Guys in Brooksville means steering team performance and ensuring smooth service flow. You'll coordinate tasks, uphold food quality, and maintain a welcoming environment, directly influencing customer satisfaction and workplace harmony during your shifts.
Effective shift leads thrive on quick decision-making, clear communication, and motivating diverse teams. At Five Guys, demonstrating accountability and adaptability while inspiring high energy among crew members ensures operational excellence and a positive workplace.
Shift Leads orchestrate crew assignments, oversee food prep standards, address guest concerns swiftly, and maintain cleanliness. They also track performance metrics and support opening or closing, creating a seamless experience for both staff and customers.
Yes, apart from a competitive base pay starting at $19.00/hour, Shift Leads at Five Guys are eligible for tips, weekly secret shopper bonuses shared by the shift team, and other performance-based rewards, enhancing overall compensation.
Brooksville's foodservice sector shows steady demand for shift leaders, with Five Guys among top employers seeking capable candidates. While competition exists, demonstrating leadership skills and a positive attitude can give applicants an edge locally.
Five Guys fosters a team-oriented, upbeat atmosphere where shift leads engage actively with crew members, promoting cooperation and fun. This culture contrasts with more rigid environments, making leadership roles here more dynamic and people-focused.
Serving as a shift lead lays a foundation for management roles within Five Guys and the broader restaurant industry. The position offers mentorship and growth opportunities, preparing individuals for advanced leadership positions locally or beyond.
Unlike retail or technical leads, a shift lead in a restaurant setting focuses heavily on real-time team coordination, food safety, and customer service during active shifts. The role requires hands-on operational involvement rather than specialized technical or sales expertise.
Five Guys emphasizes not only operational efficiency but also fostering a positive team culture and high food quality standards. While similar chains expect leadership and customer service, Five Guys stands out with its supportive environment and incentive programs.
The Five Guys shift lead role blends hands-on leadership with a strong focus on mentorship and employee growth, supported by perks like free meals and bonuses. This combination creates a more engaging and rewarding work experience compared to typical local eateries.