NexlintoShift Lead
Company : Five Guys
Location : Pembroke Pines, FL, 33028
Job Type : Full Time / Part Time
Date Posted : 4 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
Recent Jobs
Employment opportunities at Five Guys
Jobseekers are also searching for
Searches you may like
Trending searches in Pembroke Pines, FL
Popular Searches for Shift Lead
Frequently Asked Questions
Pembroke Pines features a bustling food service scene, making shift lead roles at eateries such as Five Guys moderately competitive. Employers seek candidates with leadership experience and strong people skills, so standing out means showcasing prior team management and customer service achievements.
Traffic patterns in Pembroke Pines can vary, especially during peak hours. Planning your route ahead can ensure timely arrival for shifts, which is critical in leadership roles where managing team schedules and operational flow depends on your presence.
Effective shift leads excel in communication, quick decision-making, and motivating diverse teams. They balance operational tasks with fostering a positive culture, ensuring food quality and customer satisfaction remain top priorities under pressure.
Shift leads focus heavily on real-time team coordination and customer interaction in dynamic settings, unlike retail leads who manage inventory and sales or technical leads who oversee project deliverables and specialized staff.
Five Guys offers clear pathways from shift lead to management roles. Demonstrating leadership, operational excellence, and team development can open doors to assistant manager or general manager positions within the company.
Five Guys provides shift leads with weekly secret shopper bonuses, free meals during shifts, and a supportive team culture, setting it apart from many competitors who may not offer such consistent recognition and perks.
Yes, Five Guys emphasizes real-time feedback and mentorship, helping shift leads sharpen leadership abilities and prepare for higher responsibilities through hands-on coaching and structured performance reviews.
Shift leads at Five Guys in Pembroke Pines start with a competitive base wage around $19.00 per hour, supplemented by tips and shift bonuses, which can significantly increase overall earnings depending on performance and shift success.
Five Guys cultivates a fun, team-oriented atmosphere, encouraging shift leads to actively engage and motivate crew members while maintaining high standards in food quality and customer service during busy shifts.
While not always mandatory, certifications in food safety or hospitality management are highly valued in Pembroke Pines, enhancing a shift lead’s ability to ensure compliance with health regulations and elevate operational standards.