NexlintoShift Lead
Company : Five Guys
Location : Fort Myers Beach, FL, 33931
Job Type : Full Time / Part Time
Date Posted : 10 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Excelling as a shift lead at Five Guys demands strong communication, quick decision-making, and the ability to motivate diverse teams under pressure. Emphasizing positivity, accountability, and adaptability helps maintain high standards in food quality and customer service during busy shifts.
Serving as a shift lead at Five Guys provides hands-on management experience, real-time mentorship, and performance feedback. These elements prepare employees for higher management roles while exposing them to operational responsibilities crucial in the restaurant industry.
Candidates should highlight leadership in team coordination, food safety knowledge, and customer service excellence. Demonstrating reliability, energy, and a commitment to safety protocols aligns well with local employers seeking shift leads who can manage fast-paced environments effectively.
Five Guys promotes a team-oriented, supportive atmosphere where shift leads play an active role in coaching and motivating staff. Unlike more rigid environments, this culture encourages fun alongside productivity, requiring shift leads to balance operational duties with fostering morale.
The local tourism-driven demand can cause fluctuating customer volumes. Shift leads must adjust staff deployment dynamically and maintain food safety during peak times. Effective communication and quick problem-solving help ensure smooth operations amid seasonal rushes.
While not always mandatory, certifications like ServSafe or local food handler permits enhance a candidate’s profile. Fort Myers Beach employers value proven food safety knowledge due to health regulations and high customer turnover in the hospitality sector.
Shift leads at Five Guys in Fort Myers Beach start at around $19.00 per hour, supplemented by tips and bonuses such as secret shopper incentives. This compensation is competitive locally, reflecting the role's leadership responsibilities and fast-paced environment.
Five Guys offers real-time feedback, mentorship programs, and structured performance reviews to foster continuous growth. Shift leads gain experience managing daily operations, coaching team members, and enhancing customer satisfaction, positioning them for future managerial roles.
Unlike technical leads focused on systems or contract leads managing projects, Five Guys’ shift leads blend hands-on crew supervision with guest service excellence. Their role is both operational and interpersonal, emphasizing food quality, team motivation, and store readiness.
Yes, Five Guys is actively hiring shift leads in Fort Myers Beach. Given the area's vibrant hospitality market, demand for competent shift leads remains strong, driven by steady tourist inflow and the need for reliable management in fast-food operations.