Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Five Guys emphasizes hands-on leadership with a strong team culture in Groveland, FL. Shift leads actively coach staff, ensure food quality, and maintain store readiness, providing a dynamic environment that balances operational responsibilities with growth opportunities uncommon in many fast-food settings.
Adaptability and strong communication are essential, along with the ability to motivate diverse teams under pressure. A shift lead must uphold high food safety standards and customer service excellence while fostering a positive workplace atmosphere that encourages team cooperation.
Yes, this role serves as a pivotal step toward management, offering mentorship, performance feedback, and promotion pathways. The company supports career advancement for shift leads who demonstrate leadership, accountability, and a commitment to operational excellence.
Groveland’s local customer base and staffing dynamics influence shift lead challenges, including tailoring service approaches to community preferences and managing operational flow during peak tourist seasons, which can differ from busier urban centers in Florida.
Groveland has seen steady growth in hospitality jobs, with competitive openings for shift leads. The expanding food service sector means candidates with leadership experience, especially in fast casual dining like Five Guys, are in demand locally.
Shift leads receive real-time feedback and mentorship, enabling them to adjust crew assignments and maintain productivity effectively. The company promotes a supportive environment encouraging positive interactions and operational efficiency during each shift.
This role combines operational leadership with direct team mentorship in a fast-paced setting. Unlike many lead roles, it offers weekly secret shopper bonuses, free meals, and a culture focused on both fun and professional growth, enhancing job satisfaction.
Starting at $19.00 per hour plus tips and bonuses, the compensation is competitive within the Groveland market, reflecting the leadership responsibilities and fast-food sector standards. Additional perks like secret shopper bonuses further boost earning potential.
Five Guys offers a team-oriented culture with comprehensive benefits, including medical and 401(k), which many local competitors may not. The emphasis on employee growth and regular performance reviews also sets it apart in Groveland's food service landscape.
Yes, Five Guys actively invests in shift lead development through mentorship and structured feedback, fostering skill enhancement tailored to Groveland’s operational needs, which creates clear pathways to higher management roles within the restaurant.