NexlintoGeneral Manager
Company : Five Guys
Location : Plymouth, MI, 48170
Job Type : Full Time / Part Time
Date Posted : 4 February 2026
General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
Plymouth, MI, has a growing hospitality sector with moderate competition for General Manager positions. Local businesses like Five Guys seek energetic leaders, but candidates with strong leadership and food service experience stand out, increasing their chances in this vibrant job market.
In Plymouth, food safety certifications like ServSafe are highly valued for General Manager roles in restaurants. While not always mandatory, having such credentials improves credibility and aligns with local health standards, making candidates more attractive to companies like Five Guys.
Exceptional communication, adaptability, and motivational skills are critical for General Managers in dynamic eateries. The ability to inspire teams while managing rotating shifts ensures smooth operations and fosters a positive culture that aligns with customer service excellence.
Progression often leads to regional management or corporate leadership roles. Demonstrating strong financial oversight, team-building, and operational success at Five Guys can open doors to broader responsibilities within the expanding franchise network.
General Managers hold full operational accountability, including financial management and staff leadership, whereas Assistant General Managers primarily support daily tasks and team coordination. The GM role demands strategic decision-making and comprehensive oversight.
General Managers in Plymouth typically earn between $50,000 and $65,000 annually, depending on experience and company size. Bonuses linked to restaurant performance, like those at Five Guys, can enhance total compensation, reflecting leadership effectiveness.
Five Guys emphasizes a people-first, energetic environment, encouraging General Managers to lead by example through open communication and team collaboration. Managers foster a lively atmosphere, blending great food service with a fun, music-infused workplace vibe.
The open kitchen design demands constant vocal coordination and quick adaptability among staff. Managing high-energy shifts while maintaining exceptional customer experiences requires a General Manager to balance fast-paced operations with team morale uniquely.
Plymouth's community-oriented atmosphere means managers often engage closely with repeat customers and local events. The moderate size of the town influences staffing patterns and peak times, requiring flexibility to handle both busy and slower periods efficiently.
Several restaurants and retail outlets in Plymouth are actively recruiting General Managers, but vacancies at well-known brands like Five Guys provide excellent entry points. Candidates with prior food service leadership are especially sought after in this local market.