NexlintoShift Lead
Company : Five Guys
Location : Maitland, FL, 32751
Job Type : Full Time / Part Time
Date Posted : 9 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Maitland’s growing food service scene means Five Guys is actively seeking shift leads to keep up with customer demand. Compared to other local eateries, Five Guys offers competitive opportunities with room for advancement, making it a standout for those wanting to lead in a fast-paced restaurant environment.
Maitland’s customer base and local workforce create a distinct pace and culture for shift leads. Handling diverse guest expectations alongside Florida’s seasonal peaks means adaptability and strong team motivation skills are crucial for success in this region.
Effective shift leads excel in communication, quick decision-making, and fostering teamwork. They balance operational oversight with motivating crew members, ensuring smooth shifts while maintaining high standards in food quality and customer interaction.
Starting as a shift lead can open doors to assistant manager or store manager roles by developing skills in team leadership, operational management, and customer service excellence. It’s often viewed as a pivotal step toward long-term restaurant management.
Shift leads oversee crew assignments, troubleshoot issues during service, ensure compliance with food safety, and handle guest concerns promptly. Their role blends hands-on work with leadership duties, setting the operational tempo for each shift.
Yes, Five Guys supports shift leads with real-time feedback and mentorship, helping them sharpen management abilities. This ongoing coaching is designed to prepare shift leads for future promotions and to sustain high team performance.
Five Guys emphasizes a team-oriented culture combined with competitive pay and tip-sharing bonuses, which sets their shift lead roles apart. The company’s focus on food quality and employee growth also creates a motivating environment for leaders.
Starting at $19.00/hour plus tips and bonuses, Five Guys’ compensation is competitive within the Maitland restaurant market. This wage reflects local living costs and offers attractive earning potential through performance incentives.
Five Guys offers a supportive workplace with clear advancement paths and a collaborative atmosphere, making it appealing for those looking for stable shift lead jobs nearby. Its reputation for employee benefits and training adds to its attractiveness.
In addition to competitive pay, shift leads enjoy free meals during shifts, eligibility for secret shopper bonuses, and comprehensive benefits including medical and 401(k) plans. These perks make the role more rewarding beyond the base salary.