Company Overview:
Crunch Gym integrates the seriousness of exercise with entertainment to create a positive and enjoyable workout experience. We embrace a 'No Judgments' approach that encourages a wide range of individuals to improve their health and overall well-being through fitness.
Why Join Crunch?
Benefits & Perks:
- Enjoying access to advanced workout spaces and high-quality fitness apparatus
- Providing a compensation package that is competitive and includes bonuses
- Complimentary CPR/AED re-certifications
- Medical insurance, dental plans, vision care, disability benefits, and life coverage are crucial aspects of ensuring overall well-being and financial security
- Employee benefits such as vacations and holidays contribute to a well-rounded compensation package
- Free subscription to Crunch gym services
- Employees are eligible for discounted prices on both services and goods
Key Responsibilities:
Administration & Organization:
- Grasp and implement established operational protocols and guidelines
- Provide clarity on the organizational rules and procedures for the staff members
- Foster a culture of working together harmoniously to achieve common goals and boost output
- Source and employ exceptional individuals
- Display effective leadership skills when making important choices
Sales & Revenue Management:
- Drive and supervise the sales group
- Reach goals for membership and revenue successfully
- Increase lead generation by driving team-based initiatives
- Proper utilization of tracking forms and lead management systems is essential
- Manage the execution of marketing initiatives and promotional activities
- Promote outreach initiatives that build relationships with local residents and establish partnerships with companies
- Schedule routine sales meetings and appraisals to assess performance
Managing revenue generated through personal training:
- Attain the targets for revenue generation and number of sessions in the field of physical therapy
- Merge PT packages into sales strategies
- Advocate for attending orientation workshops and exploring supplementary program options
Operations Management:
- Manage departments including Fitness, Sales, Marketing, Accounting, and IT
- Handling member complaints with professionalism and efficiency is key to providing satisfactory resolutions
- Ensure that the club's cleanliness, safety measures, and maintenance practices are consistently upheld
- Give the green light and handle salary distribution
- Encourage a positive and hospitable experience for members
Financial Management:
- Supervising budgets includes monitoring financial strategies and regulating spending to maintain effective budgetary control
- Regulate spending and buying activities
- Take steps to rectify situations where goals fall short of being achieved
Leadership & Motivation:
- Demonstrate leadership qualities that inspire and motivate colleagues
- Plan and organize weekly gatherings for both group and individual discussions
- Foster an environment that is uplifting, motivating, and encourages open communication
Accountabilities:
- Attain the predetermined targets for both sales and financial aspects
- Oversee the budget for payroll and administrative operations
- Adhere to the operational guidelines and safety protocols in place
- Keep track of club key performance indicators for reporting purposes
- Stay in the loop about your industry's competition
Measurement Standards:
- Meeting or surpassing financial targets
- Adhering to rigorous hygiene and customer care benchmarks is crucial
- Proficient leadership plays a pivotal role in nurturing and enhancing team dynamics within a working environment
- Ensuring the continued participation and happiness of members
- Timely task completion
- Adherence to Crunch guidelines
Qualifications:
Education:
- Completion of a four-year university program is preferred
Experience:
- Preference will be given to candidates with at least four years of experience in overseeing gym or club operations
Skills:
- Outstanding abilities in communicating effectively through speech and text
- Demonstrating strong leadership and the aptitude to cultivate unified groups are essential qualities
- Systematic, anticipatory, and achievement-focused
- Proficient in delivering high-quality customer service and handling administrative responsibilities effectively
- Proficient in the use of Microsoft Word and Excel, demonstrating tech-savviness
Equal Opportunity Employer:
Crunch is committed to upholding equal opportunities in employment and prohibits any form of discrimination based on race, color, religion, age, gender, national origin, disability, veteran status, sexual orientation, gender identity, or any other legally protected status.
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Frequently Asked Questions
Strong communication, motivational skills, and decisiveness are vital for a Group Training Instructor at Crunch Fitness. These traits help in uniting staff towards common fitness goals, resolving conflicts, and driving sales and operational success within the Broadview Heights gym environment.
Unlike typical fitness instructors, a Group Training Instructor oversees multiple departments including sales and marketing, manages revenue targets, and leads team initiatives. Their focus extends beyond training to operational management and strategic revenue growth.
Developing expertise in sales leadership, team motivation, and operational budgeting is crucial. Additionally, proficiency in Microsoft Office and customer service enhances effectiveness in managing gym operations and member satisfaction.
Crunch Fitness supports ongoing education by providing complimentary CPR/AED recertifications, which are essential for safety compliance in Ohio. They encourage instructors to attend orientation workshops and explore additional programs to stay updated.
Broadview Heights shows steady demand for Group Training Instructors due to its active fitness community and local partnerships. This demand is slightly higher than in neighboring areas, driven by Crunch Fitness’s expanding membership and community outreach.
Group Training Instructors in Broadview Heights typically earn between $45,000 and $60,000 annually, depending on experience. Crunch Fitness also offers bonuses and comprehensive benefits including medical, dental, vision plans, and discounted gym services.
Crunch Fitness fosters an inclusive and motivating environment where Group Training Instructors lead by example, promoting teamwork and member engagement. The club emphasizes a 'no judgments' philosophy, making the instructor’s role pivotal in maintaining this welcoming culture.
At Crunch Fitness, the Group Training Instructor balances operational leadership with hands-on training, supported by advanced facilities and a strong emphasis on entertainment in workouts. This blend creates a unique atmosphere compared to more traditional gyms.
Balancing aggressive membership targets while addressing individual member needs requires adaptability. Instructors must skillfully coordinate sales meetings, resolve complaints professionally, and maintain high service standards without compromising revenue goals.
Broadview Heights offers convenient access via major highways with moderate rush hours. Most commuters find travel manageable within 20-30 minutes, though peak times may require earlier departures to ensure timely attendance at scheduled sessions.