NexlintoShift Lead
Company : Five Guys
Location : Longwood, FL, 32752
Job Type : Full Time / Part Time
Date Posted : 9 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Longwood's food service sector is growing steadily, with moderate competition for Shift Lead positions. Candidates with strong leadership and customer service skills often stand out, especially at popular chains like Five Guys. Local demand favors those ready to manage fast-paced environments effectively.
Traffic congestion during peak hours can affect timely arrival for shifts in Longwood. Many Shift Leads plan their schedules around local road patterns or use carpooling. Proximity to the restaurant often plays a key role in reducing stress and improving punctuality.
Shift Leads require strong multitasking abilities, team motivation talents, and operational oversight skills that surpass regular crew duties. The role demands proactive problem-solving and leadership to maintain food quality, safety, and customer satisfaction across shifts.
Serving as a Shift Lead provides hands-on experience managing daily operations and mentoring staff, crucial for advancing to higher management roles. This job hones decision-making and performance analysis skills essential for overseeing entire restaurant locations.
Unlike line or retail leads, a Shift Lead at Five Guys focuses on supervising shift operations in a fast-food environment, balancing staff coaching with maintaining high standards of food preparation, cleanliness, and guest experience.
Five Guys offers mentorship, frequent performance feedback, and clear pathways for promotion, helping Shift Leads develop leadership competencies and advance within the company’s restaurant management hierarchy.
Shift Leads at Five Guys in Longwood start around $19 per hour plus tips and bonuses, which aligns well with regional restaurant leadership pay. This package, combined with benefits and incentives, makes it a compelling opportunity in the local market.
Shift Leads benefit from free meals during every shift and shared secret shopper bonuses, fostering a motivating and rewarding work environment that values team contribution and operational excellence.
Five Guys promotes a supportive and fun workplace culture emphasizing teamwork and positivity. Shift Leads thrive here by engaging with motivated crews and receiving real-time guidance that enhances both employee satisfaction and customer service quality.
While formal certifications aren't mandatory, familiarity with food safety standards and leadership training boosts a Shift Lead’s effectiveness. Local establishments, including Five Guys, often provide on-the-job training to align with health regulations and operational expectations.