NexlintoShift Lead
Company : Five Guys
Location : New Port Richey, FL, 34655
Job Type : Full Time / Part Time
Date Posted : 9 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Shift Leads at Five Guys foster a positive atmosphere by actively coaching crew members and setting an energizing pace. In fast-paced environments like New Port Richey, they emphasize teamwork and clear communication to maintain efficiency and morale when customer flow peaks.
A successful Shift Lead excels in multitasking, conflict resolution, and operational oversight. Unlike generic lead roles, they demonstrate hands-on leadership by guiding food preparation standards, managing shift dynamics, and handling guest concerns promptly within fast-food settings.
Five Guys prioritizes leaders who inspire positivity, accountability, and adaptability. Strong communication combined with a passion for customer service sets candidates apart, fostering an environment where team members can thrive and uphold the brand's high operational standards.
New Port Richey's restaurant sector sees moderate competition for Shift Lead roles, driven by a growing local dining scene. Candidates with proven leadership experience and customer service skills tend to stand out amid a steady flow of applicants aiming for these positions.
Local customer preferences and peak dining times in New Port Richey shape shift operations. Shift Leads might adjust crew assignments or menu focus to match community habits, ensuring efficient service and maintaining the brand’s reputation in this Florida market.
Starting at $19.00/hour plus tips and bonuses, Five Guys offers competitive compensation for Shift Leads in New Port Richey. This wage aligns well with regional standards for fast-food leadership roles, often supplemented by benefits and performance incentives.
Shift Leads at Five Guys can advance into management tracks, gaining responsibilities in broader operational oversight and team leadership. The company supports career progression through mentorship and structured feedback, encouraging motivated individuals to climb the ranks.
Indeed, Five Guys offers Shift Leads perks like free meals during shifts and a team-based secret shopper bonus. These incentives, combined with a fun work culture, contribute to higher job satisfaction and reinforce the company’s commitment to employee well-being.
At Five Guys, Shift Leads experience a hands-on role with a strong emphasis on food quality and team mentorship, unlike some positions that focus solely on administrative tasks. This balance offers a dynamic workday blending leadership with direct customer interaction.
Applicants should prepare to demonstrate leadership aptitude, customer service excellence, and adaptability during the hiring process. Emphasizing past experience in fast-paced environments and readiness to engage with a team-oriented culture boosts candidacy for Five Guys’ Shift Lead roles.