General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
Managing a Five Guys restaurant in Dexter involves swiftly adapting to dynamic kitchen operations and team shifts. The General Manager must ensure seamless communication and maintain energy levels to oversee everything from inventory to customer experience in a high-tempo setting.
In Michigan’s Five Guys locations, leadership that emphasizes team motivation, humility, and hands-on involvement is prized. Successful managers inspire through clear communication and by fostering a supportive, energetic workplace culture that aligns with fast service demands.
General Managers in Dexter juggle shifts from early mornings to late evenings, which demands stamina and flexibility. This schedule suits those who thrive in varied hours but may require personal time management strategies to maintain balance.
While a high school diploma is essential, candidates with ServSafe certification and prior restaurant leadership experience stand out. Local employers favor those with proven food safety knowledge and strong professional references.
Dexter’s restaurant management roles see moderate competition, driven by the city’s growing food scene and proximity to larger metro areas. Candidates with versatile leadership skills and familiarity with fast-paced kitchens typically gain an edge.
General Managers at Five Guys in Dexter can anticipate a competitive base salary averaging between $50,000 and $60,000 annually, complemented by quarterly bonuses linked to restaurant performance, reflecting both local market rates and company incentives.
Unlike assistant roles that support shift operations, the Five Guys General Manager in Dexter carries full accountability for financial outcomes, team leadership, and customer satisfaction, requiring broader decision-making and strategic oversight.
Five Guys offers a clear advancement path from General Manager to regional leadership roles, with ongoing training to develop operational expertise and leadership skills, especially valuable in a rapidly expanding brand within Michigan.
The company’s people-first ethos encourages General Managers to lead with humility and foster collaboration. This culture promotes cross-training and active engagement, making staff management a dynamic and rewarding experience.
Dexter’s community vibe and local customer preferences shape the General Manager’s role, requiring adaptability to regional tastes and team dynamics while upholding Five Guys’ signature fast, friendly service in a smaller city environment.