Job Overview:
The Team Member is responsible for delivering an exceptional guest experience by preparing high-quality food, maintaining cleanliness, and supporting smooth restaurant operations. This role works in a fast-paced, team-oriented environment where energy, friendliness, and attention to detail are essential. Team Members receive cross-training in multiple stations and play an important role in creating a fun, welcoming atmosphere for both customers and coworkers.
Key Responsibilities:
- Provide friendly and efficient customer service
- Prepare and serve hand-formed burgers and fresh-cut fries
- Operate cash registers and handle customer transactions
- Work across multiple stations, including grilling, fry station, and burger preparation
- Follow food safety, quality, and cleanliness standards
- Maintain a clean and organized workspace, including dining and kitchen areas
- Support team members to ensure smooth shift operations
- Contribute to a positive, high-energy work environment
Compensation Benefits:
- Starting pay at minimum wage or higher (based on experience and location)
- Opportunities to earn tips and performance bonuses
- Employee discounts on food
- Flexible scheduling (day, evening, and weekend shifts available)
- Part-time and full-time positions available
- Competitive wages
- Healthcare plans available for eligible Team Members and Leaders
Requirements Qualifications:
- No formal education required
- Ability to work on-site at restaurant locations
- Comfortable working in a fast-paced environment
- Strong teamwork and communication skills
- Willingness to learn multiple job functions
- Positive attitude and strong work ethic
Work Environment:
This role operates in a high-energy restaurant setting that requires standing for extended periods, multitasking, and maintaining speed and accuracy during busy hours.
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Frequently Asked Questions
Hillsborough's restaurant scene shows steady demand for team members at Five Guys, with moderate competition due to a growing local population and several dining options. Candidates with flexible schedules and multitasking skills tend to stand out during the selection process.
Team members at Five Guys in Hillsborough experience a vibrant, high-energy atmosphere where collaboration and quick service are prioritized. Local dining preferences encourage maintaining friendly interactions and efficient order handling to meet community expectations.
Successful Team Members develop strong communication and multitasking skills, along with a solid understanding of food safety practices. Adaptability across stations, like grilling and fry prep, also enhances performance in dynamic restaurant settings.
Starting as a Team Member offers exposure to various operational functions, building a foundation for supervisory roles. Demonstrating reliability, teamwork, and initiative at Five Guys or similar restaurants often paves the path toward team leader or shift manager positions.
Daily tasks blend food preparation, customer service, and maintaining cleanliness. Shifts demand quick transitions between stations such as grilling and cashiering, requiring alertness and consistent quality to uphold Five Guys' reputation.
Five Guys provides competitive wages starting at or above minimum pay, with chances to earn tips and bonuses. Employee discounts on fresh menu items and flexible scheduling contribute to a supportive work environment tailored for team members.
Five Guys emphasizes hand-formed burgers and fresh-cut fries, requiring precision and care uncommon in typical fast-food roles. Team Members often cross-train across stations, fostering diverse skills and a collaborative team dynamic.
Starting pay generally aligns with North Carolina's minimum wage, approximately $7.25–$10 per hour, with increases possible based on prior experience and shift performance. Additional tips and bonuses can further supplement income.
While no formal certifications are mandatory, familiarity with North Carolina food handling standards and health codes is beneficial. Five Guys typically provides in-house training to ensure compliance and maintain high safety standards.