NexlintoShift Lead
Company : Five Guys
Location : Carrboro, NC, 27510
Job Type : Full Time / Part Time
Date Posted : 5 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Carrboro's hospitality sector is growing, making shift lead roles like those at Five Guys fairly competitive. Local candidates with prior leadership experience in fast-paced settings tend to have an edge due to the high demand for skilled supervisors in this area.
While no strict certifications are mandatory, food safety and handling certifications are highly valued among Carrboro employers. Candidates with ServSafe or equivalent credentials often stand out when applying for shift lead positions in restaurants such as Five Guys.
To thrive as a shift lead, focus on sharpening communication, team motivation, and multitasking skills. Familiarity with food safety protocols and the ability to manage fast-paced operations are crucial for maintaining smooth shifts and high guest satisfaction.
Absolutely. Working as a shift lead provides invaluable hands-on leadership experience and operational insights, positioning you well for future promotions into assistant manager or general manager roles within the restaurant industry.
Shift leads often juggle team coordination, quality control, and customer issue resolution simultaneously. Handling unexpected staffing shortages or supply delays while maintaining service standards can be demanding but rewarding.
Five Guys invests in their shift leads by providing mentorship, real-time performance feedback, and promotion pathways. The culture encourages learning and leadership development, helping shift leads expand their skills and advance within the company.
Five Guys in Carrboro stands out by offering competitive hourly wages starting at $19 plus tips, weekly secret shopper bonuses, and free meals during shifts. These perks, combined with a team-focused environment, make it an attractive employer locally.
Third shift lead roles are less common but available, often involving quieter hours and unique responsibilities like closing duties. Candidates should be adaptable to these schedules and understand the different pace and team dynamics at night.
Shift leads typically start at $19 per hour, with additional income from tips and a weekly secret shopper bonus. This compensation structure rewards both leadership performance and customer service excellence in Carrboro’s competitive market.
Hiring for shift lead roles at Five Guys in Carrboro is ongoing due to steady demand. Candidates who demonstrate leadership skills and adaptability can often secure positions and begin training within a few weeks of application.