NexlintoShift Lead
Company : Five Guys
Location : Belmont, NC, 28012
Job Type : Full Time / Part Time
Date Posted : 6 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Belmont's growing food service sector means a steady demand for shift leaders at Five Guys. Candidates can expect competitive hiring cycles and opportunities due to the town's expanding restaurant scene, making it a favorable spot for career progression in hospitality leadership.
Operating in Belmont, where customer expectations and local tastes vary, requires shift leads to quickly adapt. Managing busy periods, team dynamics, and maintaining food quality under pressure are key challenges that a Five Guys shift lead must skillfully navigate.
Effective communication, quick decision-making, and the ability to motivate a diverse team are essential for a Five Guys shift lead. Demonstrating reliability and fostering a positive work atmosphere directly impact shift success and guest satisfaction.
Shift leads oversee team assignments, ensure compliance with safety standards, and handle customer issues proactively. Unlike regular crew, they set operational pace, mentor staff, and guarantee smooth store readiness throughout their shift.
Starting as a shift lead opens pathways to management roles within Belmont's vibrant food scene. Consistent performance at Five Guys can lead to promotions, enhanced responsibilities, and opportunities across the company's expanding local locations.
Five Guys encourages shift leads to foster a supportive and fun environment, emphasizing teamwork and positivity. This approach helps maintain high morale, ensuring both employees and guests have rewarding experiences in Belmont's outlets.
Shift leads at Five Guys in Belmont start at $19.00 per hour, supplemented by tips and weekly secret shopper bonuses. This compensation package reflects local market standards for leadership roles in fast-casual dining.
Yes, Five Guys provides shift leads with real-time feedback and structured mentorship, cultivating leadership skills essential for advancing into management. This supportive framework helps employees develop operational expertise and career readiness.
Five Guys offers a dynamic, team-focused setting with competitive pay and tangible growth opportunities. Unlike some production lead jobs, the shift lead role combines customer interaction with operational oversight, appealing to those seeking a balanced leadership challenge.
While general food safety certifications are standard, Belmont's local health regulations encourage shift leads to stay updated on sanitary practices. Five Guys supports this by promoting adherence to all local food handling standards to ensure compliance.