NexlintoShift Lead
Company : Five Guys
Location : Lake Mary, FL, 32746
Job Type : Full Time / Part Time
Date Posted : 4 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
A Shift Lead at Five Guys in Lake Mary actively directs crew assignments, ensures food safety compliance, and fosters a team atmosphere that prioritizes quality and customer satisfaction, directly shaping each shift's success in a high-energy environment.
Strong communication, reliability, and the ability to motivate diverse staff while handling guest issues promptly are key traits. A great Shift Lead thrives on setting a positive pace and maintaining operational excellence under pressure.
Lake Mary’s competitive job market and local dining culture emphasize teamwork and swift problem-solving. Shift Leads here may encounter unique customer expectations and benefit from proximity to corporate support and growth opportunities.
Besides a $19/hour base plus tips, Five Guys provides weekly secret shopper bonuses, free meals, and a comprehensive benefits package, creating a rewarding environment that supports both personal and career development.
This role is a springboard to management within Five Guys, offering mentorship, real-time feedback, and opportunities to climb the leadership ladder in a company that values dedication and growth.
Lake Mary sees robust demand for restaurant leaders due to its thriving food service sector. Candidates with leadership experience and a customer-first mentality often find ample opportunities and quicker hiring cycles.
Starting at $19 per hour plus tips and bonuses, this pay aligns well with Florida’s cost of living. Comparable roles nationwide range from $15 to $22 hourly, so Five Guys offers competitive wages in this market.
While formal certifications aren’t mandatory, local employers value food safety knowledge, leadership experience, and strong communication skills, which enhance shift efficiency and guest satisfaction.
Five Guys Shift Leads not only manage daily operations but also participate actively in secret shopper programs and enjoy a team-oriented culture that emphasizes fun alongside productivity.
Five Guys integrates mentorship and regular performance reviews, encouraging Shift Leads to nurture team members’ skills and maintain a positive, collaborative work environment.