NexlintoShift Lead
Company : Five Guys
Location : Mascotte, FL, 34753
Job Type : Full Time / Part Time
Date Posted : 9 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Mascotte's hospitality sector shows steady demand for shift leaders, especially in fast-casual chains. While competition exists, candidates with proven leadership in food service and strong communication often stand out, benefiting from localized hiring pushes in growing restaurant hubs near Orlando.
Given Mascotte’s smaller size and traffic patterns, many shift leads find commutes manageable, which positively affects retention. Proximity to neighboring towns also allows flexibility, making the role attractive for candidates balancing local travel with work-life harmony.
Shift leads uniquely combine operational oversight with team motivation. They manage shift workflows, troubleshoot guest issues promptly, and maintain food quality standards, requiring multitasking abilities and leadership aptitude beyond typical crew duties.
Acting as the frontline manager, shift leaders develop critical skills like staff coaching, conflict resolution, and performance tracking. These experiences lay a foundation for ascending into assistant manager or general manager positions by honing operational and interpersonal expertise.
While prior experience accelerates effectiveness, Five Guys invests in robust training and mentorship to nurture newcomers. Enthusiasm, reliability, and a willingness to learn often compensate, enabling motivated individuals to thrive as shift leads.
Alongside a competitive starting wage of $19/hour, shift leads enjoy tips, secret shopper bonuses, free meals during shifts, and eligibility for medical benefits and 401(k). The supportive team culture also fosters career growth and real-time feedback.
Mentorship is integral, with shift leads receiving continuous performance reviews and guidance. This support helps them refine leadership skills, manage operations efficiently, and develop into future managers within Five Guys’ growth-oriented environment.
Peak periods demand rapid decision-making to balance food prep quality and customer service. Shift leads must coordinate crew roles smoothly, address guest concerns promptly, and maintain cleanliness, ensuring the location stays organized and efficient under pressure.
Five Guys offers competitive pay combined with bonuses, a supportive culture, and clear advancement paths. Its emphasis on team collaboration and employee recognition creates an appealing workplace compared to many local alternatives.
Dependability, strong communication, and a positive attitude top the list. Candidates who demonstrate leadership potential, high energy, and a passion for customer service align closely with Five Guys’ values, fueling operational excellence.