Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Thriving as a restaurant shift lead demands strong communication, quick decision-making, and motivational skills. Being able to manage diverse teams, maintain high food safety standards, and promptly resolve guest issues are crucial to maintaining smooth daily operations and fostering a positive workplace culture.
In Atlantic Beach's busy dining scene, a shift lead must skillfully assign tasks, monitor quality, and encourage teamwork to keep service efficient. Prioritizing guest interactions while ensuring food standards helps sustain a high-quality experience, even during rush periods common in this coastal locale.
Five Guys offers shift leads a clear pathway toward management roles, supported by mentorship and real-time feedback. Demonstrating reliability, leadership growth, and operational excellence can open doors to supervisory positions, making this role a strong foundation for a long-term restaurant management career.
Atlantic Beach sees steady demand for shift leads due to its vibrant hospitality sector. Employers often prioritize candidates with previous leadership experience and strong customer service skills. Seasonal fluctuations may affect hiring volume, so timing applications around local tourist seasons can be advantageous.
Shift leads at Five Guys in Atlantic Beach typically start with a competitive base wage around $19.00 per hour, enhanced by tips and performance bonuses. Additional perks include free meals during shifts and eligibility for comprehensive benefits like medical and 401(k), making the overall package attractive for the area.
Five Guys fosters growth by providing shift leads with ongoing mentorship, structured performance reviews, and real-time feedback. This hands-on approach helps sharpen leadership capabilities, operational know-how, and team coaching skills essential for advancing within the company's management track.
Shift leads often face high-pressure situations like balancing customer satisfaction with staff coordination. Proactively communicating, delegating tasks wisely, and maintaining a calm, positive demeanor enable effective problem-solving and help sustain smooth operations during busy shifts.
Shift lead roles in Atlantic Beach attract many applicants due to the area's hospitality focus. Hiring managers value candidates who combine leadership experience with adaptability and strong interpersonal skills. Demonstrating a genuine enthusiasm for the brand and teamwork often differentiates successful prospects.
Unlike broader managerial roles, the shift lead concentrates on orchestrating daily operations during active hours—monitoring food quality, overseeing cleanliness, and directly supervising crew members. This hands-on leadership ensures immediate issues are addressed promptly, keeping the service flow seamless.
Yes, shift leads at Five Guys benefit from weekly secret shopper bonuses shared among the team, incentivizing exceptional service. Alongside base pay and tips, these bonuses contribute notably to overall compensation, rewarding dedication and high performance during shifts.