NexlintoAssociate Field Service Technician
Company : Stryker
Location : Berlin, NJ, 08009
Job Type : Full Time / Part Time
Date Posted : 17 February 2026
Job Overview
The Associate Field Service Technician is responsible for supporting the installation, maintenance, inspection, and repair of equipment at customer sites. Working under the guidance of senior technicians, this role ensures equipment operates efficiently while delivering excellent customer service. This position is ideal for technically inclined individuals who are detail-oriented, dependable, and eager to develop hands-on field service experience.
Key Responsibilities:
- Assist with installation, troubleshooting, maintenance, and repair of equipment at client locations
- Perform routine inspections and preventive maintenance tasks
- Diagnose technical issues and escalate complex problems to senior technicians
- Document service activities, parts used, and maintenance records accurately
- Ensure tools, equipment, and service vehicles are properly maintained
- Follow safety procedures, company policies, and industry standards
- Provide professional customer support and technical guidance on equipment usage
- Support inventory tracking for parts and service materials
- Travel to customer sites as required
- Perform additional duties assigned by management
Success Factors:
- Strong mechanical and technical aptitude
- Problem-solving mindset with attention to detail
- Ability to follow instructions and technical manuals
- Strong time management and organizational skills
- Positive attitude and willingness to learn
Required Skills:
- Basic knowledge of electrical, mechanical, or electronic systems
- Ability to read technical diagrams and service documentation
- Good communication and customer service skills
- Proficiency with basic computer systems and service software
- Flexibility to work varied schedules and travel when needed
Qualifications:
- Associate degree, technical certification, or equivalent experience preferred
- 0–2 years of technical, maintenance, or field service experience
- Valid driver’s license with acceptable driving record
Physical Requirements:
- Ability to lift up to 50 lbs and handle tools or equipment regularly
- Frequent standing, walking, bending, climbing, and reaching
- Ability to work in indoor and outdoor environments and varying conditions
Work Environment:
Field-based role involving travel to customer sites such as commercial facilities, industrial locations, or healthcare environments. Exposure to mechanical equipment, noise, and changing environmental conditions may occur.
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Frequently Asked Questions
Berlin, NJ has a steady need for skilled field service technicians due to its mix of commercial and healthcare facilities. Compared to larger hubs like Philadelphia, competition is moderate, offering promising opportunities for associate technicians to gain hands-on experience without the intense rivalry found in bigger metros.
Obtaining certifications like the NJ State Electrical License or specialized medical equipment credentials can significantly boost your profile in Berlin. Employers favor technicians with recognized qualifications that align with regional safety and operational standards, especially for roles involving healthcare and industrial equipment.
Foundational expertise in reading electrical and mechanical schematics is essential for entry-level field service technicians. Hands-on troubleshooting combined with proficiency in service software enables quicker problem resolution, a skill highly valued when supporting complex equipment in diverse field environments.
Starting as an associate technician often leads to roles with increased technical responsibility, such as senior field service technician or field engineering technician. Exposure to varied equipment and environments accelerates skill development, paving the way for leadership or specialized technical certifications.
Daily tasks involve installing, inspecting, and repairing medical devices while adhering to strict safety and cleanliness standards. Technicians balance technical troubleshooting with educating healthcare staff on proper equipment use, ensuring minimal downtime and compliance with healthcare regulations.
Stryker emphasizes comprehensive training and hands-on mentoring, particularly for associate technicians. Their focus on customer support and adherence to industry standards fosters a collaborative environment, enhancing both technical skills and client interaction compared to more transactional service roles elsewhere.
This role combines technical skill-building with exposure to cutting-edge medical and industrial equipment. Stryker’s presence in Berlin offers technicians opportunities to work across varied environments, backed by structured support systems that encourage continuous learning and career advancement.
Entry-level field service technicians in Berlin, NJ typically earn between $45,000 and $55,000 annually. Salaries vary based on certifications, experience, and company, with roles at established firms like Stryker often providing competitive compensation alongside benefits.
Field technicians often serve as the frontline technical liaison, balancing equipment maintenance with clear communication. Providing timely updates, troubleshooting guidance, and professional support helps build client trust and ensures smooth operation of critical field systems.
Technicians must quickly assess often complex issues, sometimes under time pressure and in varied environmental conditions. Limited experience can make initial diagnoses tougher, but leveraging technical manuals and escalating when necessary ensures effective problem resolution.