NexlintoShift Lead
Company : Five Guys
Location : Clayton, NC, 27520
Job Type : Full Time / Part Time
Date Posted : 5 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
Recent Jobs
Top searches
Employment opportunities at Five Guys
Jobseekers are also searching for
Searches you may like
Trending searches in Clayton, NC
Popular Searches for Shift Lead
Frequently Asked Questions
Shift leads in Clayton often juggle hands-on team management with operational duties, similar to neighboring areas. However, local market demands and the community's size can influence scheduling flexibility and team size, making Clayton's shift lead roles uniquely balanced between pace and personal interaction.
While formal certifications vary, Clayton's food service industry highly values ServSafe or equivalent food safety training for shift leads. Familiarity with local health codes and safety protocols ensures compliance and smooth daily operations, enhancing both team confidence and guest satisfaction.
A shift lead stands out by combining frontline supervision with motivational skills, fostering team unity and accountability. Unlike typical line leads, they manage shift flow, resolve guest concerns swiftly, and maintain operational standards, making their role pivotal in both people management and service excellence.
Shift leads often gain crucial experience in team coordination, conflict resolution, and performance monitoring. This hands-on leadership foundation equips them with operational insight and people skills, essential for progressing into store management or corporate supervisory positions within the restaurant industry.
Daily duties include organizing crew assignments, ensuring food quality, managing cleanliness, and addressing customer issues promptly. You'll also monitor shift metrics and assist with opening or closing tasks, all while cultivating an energetic and cooperative work environment.
At Five Guys, shift leads are central to fostering a positive workplace, receiving real-time feedback and mentorship. The company emphasizes career progression, offering access to promotions and comprehensive benefits, making the shift lead role both impactful and rewarding.
Shift leads at Five Guys in Clayton begin with a competitive base wage of $19.00 per hour, complemented by tips and bonuses such as a weekly secret shopper incentive, providing a well-rounded compensation package beyond standard pay.
Choosing a shift lead role offers more leadership responsibility, influence over team dynamics, and potential for career advancement. Unlike standard second or third shift jobs, shift leads actively shape service quality and operational success, making the role more engaging and rewarding.
Shift leads often deal with high-paced environments, team coordination hurdles, and guest dissatisfaction. Overcoming these requires strong communication, quick problem-solving, and leading by example to maintain morale and uphold standards during busy shifts.
Clayton's growing population increases demand for shift leads, but competition reflects a balance between experienced candidates and available roles. Compared to larger cities, Clayton offers a moderately competitive market with opportunities for candidates demonstrating strong leadership and adaptability.