Job Overview:
The Team Member is responsible for delivering an exceptional guest experience by preparing high-quality food, maintaining cleanliness, and supporting smooth restaurant operations. This role works in a fast-paced, team-oriented environment where energy, friendliness, and attention to detail are essential. Team Members receive cross-training in multiple stations and play an important role in creating a fun, welcoming atmosphere for both customers and coworkers.
Key Responsibilities:
- Provide friendly and efficient customer service
- Prepare and serve hand-formed burgers and fresh-cut fries
- Operate cash registers and handle customer transactions
- Work across multiple stations, including grilling, fry station, and burger preparation
- Follow food safety, quality, and cleanliness standards
- Maintain a clean and organized workspace, including dining and kitchen areas
- Support team members to ensure smooth shift operations
- Contribute to a positive, high-energy work environment
Compensation Benefits:
- Starting pay at minimum wage or higher (based on experience and location)
- Opportunities to earn tips and performance bonuses
- Employee discounts on food
- Flexible scheduling (day, evening, and weekend shifts available)
- Part-time and full-time positions available
- Competitive wages
- Healthcare plans available for eligible Team Members and Leaders
Requirements Qualifications:
- No formal education required
- Ability to work on-site at restaurant locations
- Comfortable working in a fast-paced environment
- Strong teamwork and communication skills
- Willingness to learn multiple job functions
- Positive attitude and strong work ethic
Work Environment:
This role operates in a high-energy restaurant setting that requires standing for extended periods, multitasking, and maintaining speed and accuracy during busy hours.
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Frequently Asked Questions
Working as a Team Member at Five Guys in Durham means adapting quickly during busy periods. The job demands multitasking across stations like grilling and cashiering while maintaining friendly service. This dynamic environment enhances teamwork skills and keeps each shift engaging with constant customer interaction.
While no formal certifications are mandatory, familiarity with local food safety regulations is beneficial for a Five Guys Team Member in Durham. Understanding proper hygiene and handling guidelines supports compliance and ensures a safe dining experience, which employers in this region prioritize.
Starting as a Team Member at Five Guys can open pathways to leadership roles such as shift supervisor or team leader. Gaining cross-station experience and demonstrating strong communication can accelerate advancement within the restaurant industry, especially in locations with active staff development.
Five Guys emphasizes hand-formed burgers and fresh-cut fries prepared on-site, requiring Team Members to master specific food prep skills. The company culture in Durham blends high energy with a collaborative atmosphere, setting it apart from other casual dining where menu complexity or pace may vary.
Team Members at Five Guys in Durham usually start at or above minimum wage, reflecting local labor standards. Additional income streams include tips and performance bonuses, rewarding efficiency and excellent customer service, making the overall compensation competitive within the fast-food sector.
Five Guys provides flexible scheduling options such as day, evening, and weekend shifts to accommodate diverse lifestyles in Durham. This adaptability helps Team Members balance work with personal commitments, particularly benefiting students or those seeking part-time roles.
The Five Guys Team Member role uniquely blends food preparation craftsmanship, like hand-forming burgers, with high-touch customer service. Unlike generic crew positions, this job requires mastering multiple stations and maintaining strict cleanliness, fostering a comprehensive skill set in a fast-paced environment.
Durham managers at Five Guys prioritize candidates who show enthusiasm, quick learning ability, and strong communication. Given the restaurant's vibrant atmosphere, team players with a positive attitude and willingness to handle various tasks tend to thrive.
Team Members are frontline ambassadors who ensure every guest feels welcomed through friendly interaction and quality food preparation. Their role in maintaining a clean, energetic environment directly influences Five Guys’ reputation for casual yet attentive service.
Absolutely, Five Guys welcomes individuals new to the food service industry. The role offers comprehensive cross-training across different stations, making it an excellent entry point for those eager to develop customer service and culinary skills in a supportive setting.