NexlintoShift Lead
Company : Five Guys
Location : Miami Gardens, FL, 33056
Job Type : Full Time / Part Time
Date Posted : 9 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Thriving as a shift lead demands strong communication, quick decision-making, and motivational skills. You need to manage dynamic team interactions, maintain high food quality, and handle guest issues swiftly, all while fostering a positive atmosphere that supports both staff productivity and customer satisfaction.
At Five Guys, a shift leader not only oversees daily operations but also actively coaches team members and drives a culture of high standards in food safety and service. Unlike some roles, this position emphasizes hands-on leadership and real-time feedback within a supportive, team-focused environment.
Key skills include adaptability to a fast-moving pace, effective crew management, and strong customer service. Since Miami Gardens has a diverse community, cultural sensitivity and communication across varied backgrounds also boost team cohesion and guest experience.
Yes, Miami Gardens shows robust demand for shift leads in quick-service restaurants, driven by the area's growth and vibrant food industry. Employers like Five Guys frequently hire motivated leaders to maintain operational excellence amid competitive local markets.
Shift lead roles in Miami Gardens generally pay between $18 and $22 per hour, depending on experience and company size. Five Guys offers a competitive starting wage at $19 per hour, complemented by tips, bonuses, and benefits, making it attractive for local candidates.
Five Guys treats the shift lead role as a stepping stone toward management. Leaders receive mentorship, regular performance evaluations, and access to growth opportunities, empowering them to build long-term careers with increased responsibilities and rewards.
Beyond standard pay, Five Guys offers weekly secret shopper bonuses, free meals during shifts, and a team-oriented culture that emphasizes fun and support. These perks enhance job satisfaction and foster a collaborative environment uncommon in many fast-food leadership roles.
Miami Gardens features accessible transit options and manageable traffic for local commutes. Shift schedules often cover varying hours, including early mornings and evenings, so candidates should consider flexibility to align with both operational needs and personal logistics.
Five Guys promotes a supportive and energetic workplace, which means shift leads often engage directly with team members to build morale. This culture encourages hands-on leadership, emphasizing not just task completion but fostering a positive, collaborative store environment.
Given the popularity of Five Guys and growth in Miami Gardens, competition is moderate to high. Applicants with prior leadership experience, strong communication skills, and a customer-focused mindset tend to stand out in the hiring process.