NexlintoGeneral Manager
Company : Five Guys
Location : Northville, MI, 48167
Job Type : Full Time / Part Time
Date Posted : 10 February 2026
General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
Outstanding General Managers at Five Guys demonstrate inspiring motivation, adaptability to shifting crew roles, and clear, real-time communication. Their people-first approach fosters teamwork, energizing the staff to deliver exceptional customer service in a dynamic, high-volume restaurant environment.
Northville's General Managers often balance a close-knit community vibe with competitive market demands. Unlike big cities, managers here might face less staff turnover but must adapt to local customer preferences and regional hiring trends, creating a unique blend of operational challenges and opportunities.
Five Guys supports growth from store-level General Manager roles to regional leadership positions. Demonstrating strong financial oversight, team leadership, and operational excellence can lead to opportunities in multi-unit management or corporate leadership within this expanding brand.
Five Guys General Managers embed the brand’s energetic, music-filled environment into daily operations, encouraging team camaraderie and enthusiasm. This cultural focus enhances employee engagement and customer satisfaction, making operational leadership both dynamic and rewarding.
General Managers in Northville, MI typically earn between $50,000 and $65,000 annually, with additional bonuses tied to restaurant performance. This reflects the competitive compensation for fast-food leadership roles in the region, balancing base pay with incentives.
While not always mandatory, certifications like ServSafe enhance a General Manager’s credentials in Michigan’s foodservice sector. Such qualifications signal commitment to safety and quality, aligning with state regulations and boosting managerial effectiveness.
Five Guys equips General Managers with cross-training and leadership development to efficiently oversee both morning and evening shifts. Managers thrive by maintaining high energy levels and fostering smooth communication, ensuring consistent operational excellence throughout the day.
Five Guys General Managers uniquely blend hands-on, fast-paced kitchen oversight with a vibrant culture centered on music and teamwork. Their role demands adaptability across multiple positions, combining operational rigor with a people-first leadership style rarely found in similar jobs.
Hiring in Northville emphasizes candidates with strong leadership experience and stamina, responding to local demand for skilled managers who can handle fast service and team dynamics. This approach addresses both community workforce availability and regional competition for restaurant talent.
Beyond competitive pay, Five Guys provides quarterly bonuses, ongoing leadership training, and career growth opportunities. These benefits create a motivating environment that rewards performance and encourages long-term commitment among General Managers.