NexlintoAssociate Field Service Technician
Company : Stryker
Location : Collingswood, NJ, 08108
Job Type : Full Time / Part Time
Date Posted : 17 February 2026
Job Overview
The Associate Field Service Technician is responsible for supporting the installation, maintenance, inspection, and repair of equipment at customer sites. Working under the guidance of senior technicians, this role ensures equipment operates efficiently while delivering excellent customer service. This position is ideal for technically inclined individuals who are detail-oriented, dependable, and eager to develop hands-on field service experience.
Key Responsibilities:
- Assist with installation, troubleshooting, maintenance, and repair of equipment at client locations
- Perform routine inspections and preventive maintenance tasks
- Diagnose technical issues and escalate complex problems to senior technicians
- Document service activities, parts used, and maintenance records accurately
- Ensure tools, equipment, and service vehicles are properly maintained
- Follow safety procedures, company policies, and industry standards
- Provide professional customer support and technical guidance on equipment usage
- Support inventory tracking for parts and service materials
- Travel to customer sites as required
- Perform additional duties assigned by management
Success Factors:
- Strong mechanical and technical aptitude
- Problem-solving mindset with attention to detail
- Ability to follow instructions and technical manuals
- Strong time management and organizational skills
- Positive attitude and willingness to learn
Required Skills:
- Basic knowledge of electrical, mechanical, or electronic systems
- Ability to read technical diagrams and service documentation
- Good communication and customer service skills
- Proficiency with basic computer systems and service software
- Flexibility to work varied schedules and travel when needed
Qualifications:
- Associate degree, technical certification, or equivalent experience preferred
- 0–2 years of technical, maintenance, or field service experience
- Valid driver’s license with acceptable driving record
Physical Requirements:
- Ability to lift up to 50 lbs and handle tools or equipment regularly
- Frequent standing, walking, bending, climbing, and reaching
- Ability to work in indoor and outdoor environments and varying conditions
Work Environment:
Field-based role involving travel to customer sites such as commercial facilities, industrial locations, or healthcare environments. Exposure to mechanical equipment, noise, and changing environmental conditions may occur.
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Frequently Asked Questions
Mastering the basics of electrical and mechanical systems is crucial for a Field Service Technician in Collingswood. Familiarity with diagnostic tools and service software enhances problem-solving on-site. Local employers value technicians who can interpret technical diagrams and provide reliable equipment support under varying environmental conditions.
Starting as an Associate Field Service Technician often leads to roles with more autonomy, such as Senior or Lead Field Technician positions. Building expertise in troubleshooting and customer interaction can open doors to specialized technical roles or supervisory responsibilities within field technician management.
A typical day involves traveling to healthcare facilities, performing equipment inspections, preventive maintenance, and repairing mechanical or electronic devices. The technician must document all service activities meticulously while adhering to strict safety standards and providing clear guidance to end-users.
Certifications like the Biomedical Equipment Technician (BMET) or IPC standards are highly regarded in New Jersey, especially for roles involving medical device servicing. Additionally, OSHA safety certifications and valid driver’s licenses are often prerequisites for field service roles to ensure compliance and operational readiness.
Collingswood’s proximity to Philadelphia and its industrial hubs means a moderate demand for field technicians. Competition can be stiff, but candidates with hands-on experience, strong communication skills, and relevant certifications typically have an advantage in securing positions with companies like Stryker.
Stryker emphasizes a blend of technical skill and customer service, expecting Associates to assist with installations and repairs while maintaining detailed documentation. Unlike some firms, Stryker offers a structured path supported by mentorship from senior technicians, fostering professional growth in medical equipment servicing.
Technicians must navigate strict hygiene protocols, equipment uptime demands, and sensitive environments where medical devices directly impact patient care. Rapid troubleshooting and clear communication with healthcare professionals are vital to minimize downtime and ensure compliance with regulatory standards.
Entry-level Field Service Technicians in Collingswood typically earn between $45,000 and $55,000 annually, depending on experience and certifications. Companies like Stryker may offer competitive wages combined with benefits, reflecting the technical skills and travel requirements of the role.
Given Collingswood’s well-connected roadways and proximity to urban centers, commuting to nearby client locations is generally feasible. However, technicians should prepare for variable traffic patterns and occasional travel to industrial or healthcare sites that may be spread across the region.
Stryker offers hands-on training under experienced mentors, focusing on both mechanical aptitude and customer communication. The role provides exposure to cutting-edge medical equipment in diverse settings, making it an excellent stepping stone for trainees aiming to build a robust career in field services.