Job Description
An Assistant Shop Manager is a hands-on leader who helps drive daily shop operations, deliver outstanding customer service, and support team development in a fast-paced automotive service environment. The Assistant Shop Manager plays a key role in ensuring vehicles are serviced efficiently, customers are satisfied, and team members are working safely and productively. This role combines leadership, operations, and light automotive service responsibilities, making the Assistant Shop Manager essential to shop success.
As an Assistant Shop Manager, you help oversee workflow, coach team members, and maintain service quality standards. The Assistant Shop Manager steps into leadership duties when the Shop Manager is unavailable, ensuring smooth operations and a positive customer experience. A successful Assistant Shop Manager is energetic, customer-focused, and motivated to grow within a performance-driven culture. Paid training is provided, so prior automotive experience is helpful but not required.
Key Responsibilities:
The Assistant Shop Manager will
Provide excellent customer service and process service payments
Support daily shop operations and run the floor during busy periods
Ensure each vehicle service is completed accurately and safely
Assist with opening and closing procedures
Monitor, count, and adjust inventory levels
Train and mentor new team members
Perform oil changes, filter replacements, and light vehicle maintenance
Maintain cleanliness of service bays, office areas, and customer spaces
Ensure safety procedures and service standards are followed
What You'll Gain:
Paid training and skill development
Competitive hourly pay plus bonus opportunities
Free oil changes as an employee perk
Paid time off for eligible employees
Health, vision, and dental insurance options
401(k) company match
Fast-track advancement opportunities
Requirements and Qualifications:
To succeed as an Assistant Shop Manager, candidates must
Be able to lift up to 50 pounds
Safely move in and out of a shallow service pit
Stand, walk, bend, and perform physical tasks for extended periods
Work in hot or cold conditions when needed
Have reliable transportation
Demonstrate leadership potential, teamwork, and a positive attitude
The Assistant Shop Manager role offers a strong pathway to leadership in automotive service. If you enjoy working with people, leading teams, and gaining hands-on technical skills, this opportunity provides growth, stability, and career momentum.
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Frequently Asked Questions
Pembroke Pines presents a unique blend of busy automotive service demands with a growing population. Assistant Managers here often juggle higher customer volumes and diverse vehicle types, requiring adaptable leadership and hands-on skills in oil change operations specifically tuned to Florida’s climate and traffic patterns.
While formal certifications aren’t mandatory, possessing automotive service credentials or leadership training recognized in Florida can improve employability. Local employers value safety knowledge and customer service skills, which are crucial for assistant managers handling shop operations in Pembroke Pines.
Strong communication, team coaching ability, and decisiveness are vital for managing daily shop flow and mentoring staff. Balancing hands-on oil change tasks with motivating a team under pressure distinguishes effective assistant managers in fast-paced automotive settings.
Besides performing oil and filter replacements, the role involves overseeing workflow, managing inventory, ensuring safety compliance, handling customer payments, and maintaining shop cleanliness. This multitasking ensures smooth service delivery and customer satisfaction.
Competitive pay for this role in Pembroke Pines ranges from $18 to $24 per hour, often supplemented by bonuses. Benefits such as paid training, health insurance, and 401(k) match further enhance the total compensation package at Driven Brands.
Driven Brands emphasizes fast-track advancement, combining paid training with leadership development. Assistant managers gain exposure to operational decision-making and technical skills, positioning them well for future shop manager roles or broader automotive service leadership.
The company provides paid time off and schedules designed to balance busy shop hours with employee well-being. Flexible shift management helps accommodate commuting challenges common in Pembroke Pines, promoting a healthier work environment.
Yes, local oil change shops, including Driven Brands locations, often offer part-time roles suited for flexible schedules. These positions appeal to students or those seeking supplementary income while gaining automotive experience.
Expect to frequently lift up to 50 pounds, work in varying temperatures typical of South Florida, and perform physical tasks like bending and standing for extended periods. Comfort with these conditions is essential for daily shop operations.