NexlintoGeneral Manager
Company : Five Guys
Location : Ann Arbor, MI, 48103
Job Type : Full Time / Part Time
Date Posted : 9 February 2026
General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
Thriving as a General Manager at Five Guys demands high energy, adaptability, and exceptional communication skills. Inspiring and motivating a diverse crew while managing rapid shift changes under pressure is key. Emphasizing team-first leadership and fostering an upbeat environment enhances both staff morale and guest satisfaction.
Ann Arbor's dynamic dining scene requires General Managers to balance fast operational tempo with community engagement. Compared to other Michigan locales, the region’s competitive hiring market and cost of living influence salary expectations and candidate availability, making local cultural awareness crucial for managerial success.
Starting as a General Manager at Five Guys in Ann Arbor can lead to advanced leadership roles such as Area General Manager or corporate positions. The company’s growth trajectory and internal promotion culture reward demonstrated operational excellence and team-building prowess with expanded responsibilities.
While a high school diploma is standard, certifications like ServSafe elevate a General Manager’s profile in Ann Arbor’s competitive food service market. These credentials signal a commitment to safety and professionalism, often favored by employers seeking leadership with proven operational knowledge.
General Managers at Five Guys in Ann Arbor typically earn a competitive base salary around $50,000 to $60,000 annually, supplemented by quarterly bonuses tied to restaurant performance. This pay aligns with local cost of living and industry standards, rewarding effective operational leadership.
Five Guys fosters a vibrant, music-infused environment that encourages vocal team communication and multi-position cross-training. As a General Manager, this culture demands hands-on leadership, energetic involvement in shifts, and a focus on creating a collaborative workplace unlike more traditional burger chains.
Five Guys invests heavily in ongoing training and leadership development programs for General Managers. This commitment, combined with a clear career path and performance-based bonuses, equips managers in Ann Arbor with the tools and motivation to grow professionally while enhancing restaurant success.
Managing rotating crews in Ann Arbor requires flexibility to adapt quickly to staff changes and fluctuating customer volumes. Balancing morning and evening shifts demands stamina and proactive communication to maintain service quality and team cohesion in a bustling restaurant setting.
Ann Arbor's thriving hospitality sector creates steady demand for skilled General Managers who can lead fast-paced teams efficiently. The city's competitive job market means employers prioritize candidates with proven leadership and food service experience to maintain high standards amid fluctuating labor availability.
A Five Guys General Manager in Ann Arbor oversees financial performance including inventory and cost control, directs crew assignments, and ensures exceptional customer service throughout all shifts. They are accountable for seamless opening and closing operations, maintaining high energy and team collaboration daily.