NexlintoGeneral Manager
Company : Five Guys
Location : Livonia, MI, 48153
Job Type : Full Time / Part Time
Date Posted : 10 February 2026
General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
Recent Jobs
Top searches
Employment opportunities at Five Guys
Jobseekers are also searching for
Searches you may like
Trending searches in Livonia, MI
Popular Searches for General Manager
Frequently Asked Questions
At Five Guys Livonia, the General Manager blends hands-on team leadership with high-energy, fast-paced kitchen management, emphasizing open communication and adaptability. Unlike some roles, this position demands rotating responsibilities and a strong focus on creating a vibrant customer experience alongside operational oversight.
Effective restaurant General Managers excel in inspiring diverse teams, managing stress in fast-moving environments, and maintaining clear communication. Adaptability and a team-first mindset are crucial, especially when overseeing multiple shifts and ensuring consistent service quality.
Many General Managers leverage their operational and leadership experience to advance into regional management or corporate roles within hospitality chains. Skills gained in crew coaching, financial management, and multi-shift coordination open doors to broader general management or specialized operational careers.
Livonia offers a moderately competitive market for General Managers, with a steady demand due to its growing restaurant scene. Although not as intense as Detroit, local employers value versatile leaders who can manage diverse teams and handle operational complexities effectively.
General Managers in Livonia typically earn between $50,000 and $65,000 annually, with additional bonuses tied to restaurant performance. Five Guys offers competitive base pay complemented by quarterly incentives, reflecting the brand’s emphasis on rewarding leadership impact.
While not always mandatory, certifications like ServSafe are highly preferred in Livonia’s regulatory environment. They demonstrate a manager’s commitment to health standards, which is critical for maintaining customer trust and meeting state compliance in fast-paced kitchens.
Five Guys fosters a people-first, energetic atmosphere where General Managers actively engage with crew, promote collaboration, and keep morale high. This culture shapes daily tasks to include hands-on leadership, team motivation, and ensuring a lively yet disciplined work environment.
Managing both early and late shifts requires flexibility and stamina, as General Managers must adapt quickly to different team dynamics and operational demands. Ensuring smooth transitions and consistent service quality across these periods is a key challenge in fast-paced settings like Five Guys.
Five Guys invests in ongoing leadership training and offers clear advancement pathways, encouraging General Managers to grow into higher operational roles. The brand’s emphasis on internal promotion and skill development helps managers expand their expertise within the hospitality industry.
The Five Guys position uniquely combines a high-energy work environment with a strong cultural focus on music and teamwork. Unlike more traditional management roles, it demands active participation on the floor, fostering both operational excellence and a fun, collaborative atmosphere.