General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
In Clinton, MI, General Managers often deal with a tight-knit community atmosphere which emphasizes personalized team engagement and local customer preferences. Leadership here blends strong operational control with fostering community connections, differing from urban areas where scale and diversity might demand more formalized structures.
While not mandatory, certifications like ServSafe are highly valued in Clinton's food service industry due to local health regulations. These credentials signal a commitment to food safety and compliance, enhancing a General Manager's credibility and operational effectiveness in this Michigan locale.
General Managers typically handle full operational oversight including financial management, staff coaching, and customer experience, whereas Assistant General Managers focus more on supporting daily shift operations. The General Manager role demands stronger strategic decision-making and leadership under high-pressure scenarios.
These roles cultivate critical skills like multi-shift management, team motivation, and financial oversight. Many General Managers leverage this experience toward regional or corporate leadership, especially within expanding brands like Five Guys that emphasize growth and internal promotion.
Expect a fast-paced environment where you juggle crew assignments, inventory checks, and customer interactions. Shifts often involve hands-on leadership on the floor, balancing operational tasks with maintaining the brand’s energetic, team-first culture.
Five Guys values high energy, team collaboration, and a passion for food and music. General Managers are expected to lead with enthusiasm, adaptability, and humility, fostering an environment where staff feel inspired and engaged while delivering top-notch guest experiences.
General Manager salaries in Clinton typically range from $45,000 to $55,000 annually, with additional quarterly bonuses tied to restaurant performance. This compensation reflects local market standards and the demanding fast-paced nature of the role.
Clinton experiences moderate competition for General Manager roles, influenced by a steady restaurant sector and local economic growth. Candidates with leadership experience and food service background stand out, especially those demonstrating adaptability in dynamic environments.
Challenges include managing a rotating crew with varying skill levels and maintaining high energy in a smaller market. However, this also offers opportunities to build strong team cohesion and tailor customer service to local tastes, enhancing loyalty.
Absolutely. Five Guys supports ongoing leadership training, offering a clear path from restaurant management to regional roles. The brand’s rapid growth and commitment to internal promotion make it an excellent platform for ambitious managers.