NexlintoField Service Technician
Company : Stryker
Location : Marlboro, NJ, 07746
Job Type : Full Time / Part Time
Date Posted : 4 February 2026
Position Overview:
The Field Service Technician provides support for Power Devices, ensuring equipment is installed, maintained, and operating safely. This role involves traveling to customer sites, troubleshooting issues, maintaining accurate documentation, and building positive relationships with healthcare professionals. The position is fast-paced and offers career growth opportunities in engineering, project management, sales, and leadership.
Key Responsibilities
- Travel between hospitals and customer sites to fulfill service requests.
- Troubleshoot and resolve technical and product-related issues.
- Build and maintain positive relationships with customers, sales representatives, and internal teams.
- Document service results and maintain accurate quality records.
- Adhere to safety protocols and proper handling of bio-hazardous materials.
- Provide high-quality customer support during installations, maintenance, and repairs.
Who We Are Looking For
- Self-directed initiators: Take ownership of work and drive results independently.
- Collaborative partners: Build cross-functional relationships to improve processes and outcomes.
- Analytical problem solvers: Identify root causes, recommend solutions, and prevent future issues.
- Goal-oriented developers: Focus on delivering safe, robust solutions for customers.
- Meticulous documenters: Maintain accurate and detailed service records and reports.
Knowledge & Skill Requirements
- Willingness to work overtime, overnight, and weekends as needed.
- Strong interpersonal, communication, and customer service skills.
- Ability to work independently in fast-paced or stressful environments.
- Highly organized with strong time management and prioritization skills.
- Physical ability to lift up to 75 lbs occasionally and remain on feet for extended periods.
- Proficiency in Microsoft Office and ability to learn company software.
- Ability to interpret service bulletins, technical manuals, and schematics.
- Must maintain professional appearance and behavior consistent with company and customer standards.
Qualifications & Experience
- Minimum of 3 years technical service experience preferred.
- Experience with biomedical equipment maintenance, repair, and installation preferred.
- High School Diploma or GED required; formal technical or university training preferred.
- Valid driver's license with a clean driving record.
- Adherence to HIPAA and other patient confidentiality policies.
What You Will Get
- Company vehicle for business use
- Medical, Dental, Vision, and Prescription Drug Insurance
- Tuition reimbursement
- 401(k) plan with company match and discretionary contribution
- Paid Vacation and Sick Time
- Life, AD&D, Short-term and Long-term Disability insurance
- Employee Assistance Program and wellbeing initiatives
- Discounted employee stock purchase plan
About the Company
Stryker Corporation is a global leader in medical technology, committed to improving healthcare by providing innovative medical devices, solutions, and services. With a focus on quality, integrity, and collaboration, Stryker empowers healthcare professionals to deliver better outcomes for patients worldwide.
Equal Opportunity Employer
Stryker Corporation is an equal opportunity employer and does not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status. Employees in field roles may be required to comply with COVID-19 vaccination requirements as an essential job function.
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Frequently Asked Questions
Yes, the position often demands flexibility with overtime, including overnight and weekend shifts, to meet urgent service needs at healthcare facilities, reflecting the fast-paced nature of supporting critical medical devices.
Marlboro benefits from a steady demand for biomedical field technicians due to its proximity to healthcare hubs; however, competition remains moderate as many candidates possess specialized technical training, making certifications and hands-on experience key differentiators.
Typical hurdles include troubleshooting complex biomedical devices under time pressure, navigating strict safety protocols, managing biohazard risks, and coordinating seamlessly with medical staff to minimize downtime and ensure patient safety.
Technicians frequently advance into engineering roles, project management, or sales leadership, leveraging their technical expertise and customer interaction skills to transition into broader responsibilities and management tracks.
Hands-on experience and mastery of technical manuals, schematics, and biomedical devices often outweigh formal degrees, especially when paired with relevant certifications and practical troubleshooting skills critical for effective service delivery.
Besides medical and dental coverage, Stryker provides company vehicles for site visits, tuition reimbursement, a matched 401(k), and discounted stock purchase plans, emphasizing employee growth and financial well-being.
Absolutely, technicians must adhere strictly to HIPAA and confidentiality policies, ensuring all patient-related data encountered during equipment maintenance remains protected in accordance with healthcare regulations.
Salaries typically range between $55,000 and $75,000 annually, influenced by experience and certifications, aligning with local market standards for biomedical service roles and reflecting the technical complexity and travel demands.
Stryker emphasizes independent problem solving combined with strong customer relationship management, offering diverse career pathways, whereas some competitors may focus more narrowly on technical tasks without the extensive client-facing component.
While not always mandatory, certifications in biomedical equipment repair, electrical schematics interpretation, and safety handling of biohazards enhance candidacy, reflecting Stryker's commitment to high service quality and regulatory compliance.