NexlintoGeneral Manager
Company : Five Guys
Location : Milford, MI, 48380
Job Type : Full Time / Part Time
Date Posted : 4 February 2026
General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
A General Manager at Five Guys thrives with high energy, adaptability, and exceptional communication skills. Leading a dynamic team through rotating shifts requires inspiring motivation and fostering a collaborative environment where quick decision-making keeps operations smooth and customer satisfaction high.
Unlike many sectors, this role demands hands-on involvement in daily restaurant operations, from inventory control to team coaching. The open kitchen concept and fast service pace require managers to be physically active and continuously engaged with both staff and guests, blending leadership with operational agility.
A typical misunderstanding is that General Managers only handle administrative tasks. In reality, Five Guys’ General Managers are on their feet, actively managing shifts, supporting crew members, and ensuring excellent customer experiences, which combines leadership with frontline involvement.
Milford has seen a steady demand for experienced General Managers in food service, driven by growth in casual dining. Candidates with proven leadership and adaptability skills, especially in busy environments like Five Guys, are highly sought after due to local competition and expanding restaurant footprints.
General Manager salaries in Milford typically range between $50,000 and $65,000 annually, depending on experience and company performance. Five Guys complements base pay with bonuses and career growth, making it attractive in the local fast-food management market.
ServSafe certification is valued in Milford’s restaurant scene, enhancing credibility in food safety standards. Additionally, leadership experience and continuing education focused on hospitality management can significantly improve a candidate’s chances for roles like General Manager at Five Guys.
Five Guys emphasizes cross-training and leadership development, allowing General Managers to gain broad operational expertise. The company’s rapid growth and supportive culture provide clear pathways for advancement, making it ideal for managers eager to build a long-term career in hospitality.
Managers coordinate rotating crews in a high-energy environment, requiring strong communication and the ability to motivate diverse personalities. The culture encourages humility and team-first attitudes, making leadership both challenging and rewarding in this fast-paced setting.
The people-first ethos at Five Guys means General Managers must not only oversee operations but also nurture a positive vibe through music and camaraderie. Leading by example with energy and enthusiasm is crucial to maintaining the brand’s legendary guest experience.
Balancing fast-paced service with cost control and crew management can be demanding. Successful managers stay adaptable, communicate constantly, and foster teamwork to handle busy shifts while maintaining quality and customer satisfaction.